Challenge
MDL had been looking to change the parking system at Ocean Village in Southampton, UK and in early 2020 they went to tender for a ticketed pay on foot system, specifically with integration to Paxton and Net 2.
HUB successfully won the tender to replace the existing pay and display system at Ocean Village in order to provide a pay on foot solution that integrated to their Paxton issued proximity cards.
Pay on foot gives customers increased flexibility in deciding how long they use the car park for.
Background 
With the mixed-use nature of the marina’s 7 car parks across the estate, the new systems are able to cater for a mix of permit holders and transient visitors.
They operate on a ticket system with payment via credit card and the addition of Janus for Merchant (J4M) for the validation of parking tickets by the range of establishments based in the marina including the spa and hotel.
The system also integrates with the Paxton NET2 system for access with MDL issued proximity cards.
Client requirements
- Regulated access to the berthing services
- Flexible systems depending on the site
- Pre-booking services via branded app (JPass white label)
- Credit card and NFC contactless payments
- Parking validation via J4M solution
- 24/7 drivers’ assistance via intercom
- Advanced reporting capabilities on parking performances
- Integration with Paxton NET2 access system
Results
Jupiter systems have been installed at the car parks across the various sites. The requirement was to provide flexible systems depending on the site. Both pay on exit and pay on foot parking systems were installed: this allows all different types of users including pass holders with existing proximity cards through the Paxton integrated proximity system.
The ticket system takes payment via credit card for cashless payments, and integrates with the in-house Janus 4 Merchant (J4M) for the validation of parking tickets.
With minimal site disruption and construction work being completed in a matter of weeks, the transition to new technology across the sites has been well received.
The total construction time to convert from pay and display to pay on foot was just 13 weeks from the point of the scope being finalised. This included extensive civil works and multi vendor collaboration.
The parking system is an intuitive and straightforward solution which is totally cashless, making transactions quick, and contactless.
The process of payment is smoother and quicker for the user, whilst giving MDL some great reporting data in order to better monitor the car park activities and get the most out of their assets.
In addition to the system being cashless, MDL have also taken our mobile app solution JPass on a full white label. White label allows MDL to use their own branding within the app to provide a seamless parking service to their customers. This will enable their customers to not only pre-book and use Bluetooth or QR codes for entry, but also pay by mobile, giving even further flexibility to the end user.
Having won the contract for Ocean Village in Southampton, HUB went on to carry out installations at 2 further sites – Queen Anne’s Battery based down in Plymouth and Brixham in Devon. Each site has been tailored to suit the specific requirements.
“HUB Parking Technology has helped us to develop our parking assets, making them a smooth experience for our users with minimal site disruption all whilst giving us better analytics for our parking sites.” Richard Broadribb, Property Director
About HUB Parking Technology
HUB Parking Technology is the Business Unit of the FAAC Group that develops software and intelligent mobile solutions produces, installs, and supplies hardware and after-sales services for the professional management of paid parking spaces. HUB Parking Technology offers flexibility, competence, and personalized and widespread assistance at a local level, combined with the capacity, network, and strength of a global operator. Over the years, the company has constantly innovated to develop state-of-the-art systems and integrated value-added solutions that make parking efficient for users, and profitable, and easy for operators to manage.
For more information about HUB Parking Technology, visit: www.hubparking.com
