Accounting Technician II Parking (Norfolk, US)

City of Norfolk


The City of Norfolk's Department of General Services, Parking Division is seeking a motivated Accounting Technician II who will maintain accounts payable, accounts receivable, billing systems, payroll records, time sheets, and related documents.

Essential Functions

Essential functions include but are not limited to:

  • Receives payments (by mail and in-person), provides receipts and posts payments to various parking accounts - monthly, short-term, recreational, lease, residential, meters, debit, discount stamp program, insufficient funds, parking tickets, and meter permits.
  • Processes sales and adjustments for monthly parking patrons.
  • Maintains and reconciles a daily cash drawer.
  • Produces meter parking permits and reports daily requirements to Parking Enforcement.
  • Researches billing and posting discrepancies.
  • Sets up new customer accounts, reinstates prior customer accounts and terminates parking accounts.
  • Prepares reports, enters data into numerous financial systems and reconciles accounts.
  • Maintains files, reviews invoices and consults with customers regarding accounts.
  • Inventory control of garage access devices.
  • Provides callers and visitors with detailed parking information (availability, location, rates, procedures, alternative options).
  • Provides callers and visitors with parking ticket process and procedures for making payments, contesting and/or disputing tickets.
  • Assists customers by arranging payment extensions for delinquent accounts, providing information and resolving any related issues.


  • Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
  • Two years experience in bookkeeping or accounting.
  • Preferred applicant will possess:
  • Customer service experience.
  • Experience using Microsoft Office Software.
  • Proficient computer skills.


  • Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking .
  • Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
  • Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
  • Retirement : If you are hired October 5, 2010 or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.


The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Apply for this job
City of Norfolk
End date
Friday, August 30, 2019 12:00 AM
City of Norfolk
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