Have you already registered?

Parking Network Virtual Conference

  •   Loading data...

Parking Systems Support Analyst (Roseville, US)

Parking Systems Support Analyst (Roseville, US)

Responsible for supporting field technicians in resolving hardware and software problems for automatic barrier gates, ticket dispensers, handheld devices, pay stations, credit card processing, windows, and web-based applications, and a suite of access and revenue control software used by the leading provider of parking system distribution and software.

Specific Duties Include

  • Responding to inbound calls and tickets from field technicians throughout the U.S. and Canada
  • Diagnosing and resolving hardware and software issues over the phone, online chat, and remote server connections
  • Logging interactions with field technicians, time spent, and final resolution in ticketing system
  • Creating documentation for training on new and modified solutions
  • Training peers and field technicians
  • Participating in on-call rotation.
Apply for this job
  • Join our community for FREE today!

  • Create and share your own profile

  • Join the discussions

  • Publish your own items

  • Subscription to our Weekly eNewsletter

your benefits?

Get connected with parking professionals worldwide

Create your account

Sign in with LinkedIn Close

FREE membership benefits

  • * create and share your own profile
  • * join the discussions
  • * publish your own items on parking-net.commanage news, jobs, tenders, companies, events, showcases, educations, associations and literature.
  • * subscribe to our weekly eNewsletter
Add a job yourself