Civil Enforcement Officer (Cheltenham, UK)

Civil Enforcement Officer (Cheltenham, UK)

You will be working as part of a strong and friendly team of experienced Civil Enforcement Officers, ensuring that parking restrictions are adhered to so that our contractual requirements are met and maintained.

What You’ll Do

  • You will patrol public streets and local council car parks to make sure that regulations are being followed
  • Record and issue Penalty Charge Notices
  • Check parking meters and car park equipment and report damage or faults, checking that car parks are clean and tidy
  • You will report defective signs and road markings, identifying and reporting any abandoned vehicles
  • Explain regulations to motorists and advise them about parking facilities
  • You’ll check tickets and attend to minor machine faults
  • Work alongside police community support officers to Report incidents, crimes or anti-social behavior
  • Attend court or tribunal if a parking ticket is being disputed
  • Use equipment such as Hand-held computers, Two-way radios, mobile phones, cameras to record vehicles that are breaking parking regulations

What You'll Bring

  • Customer service experience
  • Full UK driving license- Desirable
  • Strong communication skills
  • Literate with good written and spoken English
  • Ability to work both unsupervised and as part of a team
  • Smart appearance
  • The successful candidate must be happy to work outdoors
  • Previous parking experience highly desirable
  • What we’ll offer you
  • £18,144.10 per annum
  • 42.5 hours per week, 5 days out of 7 (including evenings and weekends)
  • Training and Development
  • Pension
  • Employee Discount scheme
  • 28 days paid holiday (includes 8 Bank Holidays)
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