Civil Enforcement Officer (Cheltenham, UK)

APCOA Parking UK
  • Location:Cheltenham
  • Department:Parking
  • Salary Details: ££21,039 per annum full time, 42.5 hours per week £10,395 per annum part time, 21 hours per week
  • Careers Site Advertising End Date:12 Apr 2020

About The Role

Operating across 13 European countries, APCOA Parking UK is the UK arm of a progressive European Group providing tailored managed solutions to clients across a range of Parking and FM related activity. With a turnover of £150m we operate some 75 contracts across the UK supporting 2000 colleagues.

You will be working as part of a strong and friendly team of experienced Civil Enforcement Officers, ensuring that parking restrictions are adhered to so that our contractual requirements are met and maintained.

  • Patrol public streets and local council car parks to make sure that regulations are being followed
  • Record and issue Penalty Charge Notices
  • Check parking meters and car park equipment and report damage or faults, checking that car parks are clean and tidy
  • Report defective signs and road markings, identifying and reporting any abandoned vehicles
  • Explain regulations to motorists and advise them about parking facilities
  • Check tickets and attend to minor machine faults
  • Work alongside police community support officers to Report incidents, crimes or anti-social behaviour
  • Use equipment such as: Hand-held computers, Two-way radios, mobile phones, cameras to record vehicles that are breaking parking regulations

What you’ll do

  • Customer service experience – Desirable
  • Full UK driving license
  • Strong communication skills
  • Literate with good written and spoken English
  • Ability to work both unsupervised and as part of a team
  • Smart appearance
  • The successful candidate must be happy to work outdoors
  • Previous parking experience highly desirable

What we’ll offer you

  • £21,039 per annum full time, 42.5 hours per week
  • £10,395 per annum part time, 21 hours per week
  • Working 5 days out of 7 (including evenings and weekends)
  • Overtime available
  • Training and Development
  • Pension
  • Employee Rewards & Discount scheme
  • 28 days paid holiday (includes 8 Bank Holidays)
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