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Civil Enforcement Officer (Southend On Sea, UK)

APCOA Parking UK
  • Location:Southend On Sea
  • Department:Parking
  • Salary Details: £18, 376 per annum

About The Role

Civil Enforcement Officers make sure that drivers follow parking regulations on public streets and in car parks.

What you’ll do

  • You will patrol public streets and local council car parks to make sure that regulations are being followed
  • Record and issue Penalty Charge Notices
  • Check parking meters and car park equipment and report damage or faults, checking that car parks are clean and tidy
  • You will report defective signs and road markings, identifying and reporting any abandoned vehicles
  • Explain regulations to motorists and advise them about parking facilities
  • You’ll check tickets and attend to minor machine faults
  • Work alongside police community support officers to Report incidents, crimes or anti-social behaviour
  • Attend court or tribunal if a parking ticket is being disputed
  • Use equipment such as: Hand-held computers, Two-way radios, mobile phones, cameras to record vehicles that are breaking parking regulations. Body Worn CCTV cameras.

What you'll bring

  • You’ll need to be assertive and polite when dealing with people
  • A calm and professional approach to handle difficult situations
  • Experience of working in a customer service role is highly valued and an ideal transferrable skill for this role
  • You should be able to work as a team member or on your own and have the ability to make decisions
  • Full driving licence /CBT licence

What we’ll offer you

  • Salary of £18, 376 per annum with an opportunity to earn an additional £1,456 pa as mobile allowance/enhancements whilst on moped or pushbikes
  • 40 hours per week. This would be on a shift pattern and will include Saturdays, Sundays and Bank Holidays
  • Uniform and waterproof clothing provided
  • Training and Development
  • Employee Discount scheme

Must Be 18 or over to Apply

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