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Assistant Manager Parking Control (Baton Rouge, US)

Louisiana State University

Job Description:

The Assistant Manager of Parking Control manages the daily operations and personnel of the Parking Control Section of Parking & Transportation Services (PTS) at LSU. Provides leadership in performing the activities associated with the Parking Control Team related to daily enforcement activities and special event parking task to include but not limited to university special events, athletic special events and departmental reserved parking reservations.

Job Description:

40% Manages the day-to-day operations of the enforcement area of PTS. Responsible for enforcement personnel related activities specifically, but not limited to time/attendance, scheduling of daily operations, review of performance evaluations, hiring football contingents, conflict resolution and conducts training. Implements quality customer service and uses problem-solving skills daily.

40% Allocates resources and personnel for reserved parking reservations. Collaborates with university departmental staff to solve parking needs for guest/special events. Works with the Business Office to ensure timely and accurate billing for overtime assignments and special events. Interprets rules/regulations as it relates to the parking appeals process and towing related claims working in conjunction with the Assistant Director.

20% Maintains and compiles annual statistical data to include but not limited to violations issued, guard technology errors, parking space usage, vehicle impoundments, abandoned vehicles, motorist assistance activities. Oversees all vehicle and equipment maintenance making recommendations for scheduled replacement. Performs all other duties as assigned by the Assistant Director of Parking Control & Maintenance.

Minimum Qualifications:

  • Bachelor's Degree
  • 2 Years of experience in a supervisory, management, and leadership role.

Preferred Qualifications:

  • 2 years of experience in logistics, event management, or other planning position. Experience in Parking Enforcement.

Special or Physical Qualifications:

  • Ability to sit, stand and walk for long periods of time in outdoor and indoor conditions. Ability to lift 25+ pounds. Ability to operate 2-way radio and handheld computer. Must be able to work night and weekend shifts and after normal work hours, as needed.
  • Per PS-18 this position is deemed essential to campus operations and will be required to report to or remain on campus during times of emergency or closure. Due to the nature of the position and/or position responsibilities this position shall be subject to drug/alcohol testing in accordance with University Policy Statement 67.

Certifications/Licenses:

  • Drivers License - Minimum LA Class E or equivalent

Additional Job Description:

Special Instructions:

  • Please provide resume, cover letter, and three professional references including name, title, phone number and e-mail address.

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

HCM Contact Information:

Questions or concerns can be directed to the LSU Human Resources Management Office at 225-578-8200 or emailed HR(at)lsu.edu

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