Lead Service Technician (Dallas, US)

Associated Time

Job Description

Associated Time Instruments is looking for an experienced Lead Service Technician to provide installation, service and support of Access Control & CCTV Security Systems in the Dallas/Fort Worth Metroplex area.

Responsibilities and Duties

  • Install and/or Service new Access Control and Camera Systems as well as troubleshoot/repair a wide range of existing systems
  • Communicate project schedules and progress to customers as well as project leaders and/or coordinators
  • General project management including schedule and material procurement
  • Generate job submittal packages including sequence of operations, project matrix, wiring diagrams, and sequence of controls
  • Work with customers to help build our Install/Service business using a professional demeanor and good communication skills
  • Responsible for safe operation and maintenance of company equipment

Qualifications and Skills

  • Industry and programming experience with Access Control and Camera Systems
  • Basic knowledge of computers and networks. Must be able to create a local network for access and/or IP camera systems
  • IT/Network experience is a plus
  • Knowledge of the DSX Access Control system is a plus
  • Electric service or installation experience is a plus
  • Strong Customer Service Skills
  • Good oral and reading skills, including the ability to read and apply manufacturer installation instructions and to clearly communicate with customer, suppliers, and company personnel
  • Valid Driver’s license with a clean driving record
  • Drug Free and able to pass a Criminal Background Check


  • Medical Insurance
  • 401k
  • Company Vehicle (if requirements are met)
  • Vacation
  • Sick Days
  • Cell Phone provided
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