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Customer Service (Viladecavalls, ES)

CIRCONTROL

About the job

Due to our strong expansion and growth of our company, we offer an excellent opportunity to develop a professional career as Customer Service in our center located in Viladecavalls (Terrassa, Barcelona).

The mission will be to support the Sales and After Sales department in customer service and manage the confirmation of offers and orders for chargers for electric vehicles 🚗.

Tasks:

  • Enter orders via CRM.
  • Inform customers about orders, availability and expected delivery dates.
  • Update customer rates and discounts.
  • Check and control the stock to confirm the delivery time and confirm the order to the customers.
  • Record and track customer incidents in CRM.

Requirements:

  • Training in Administration and Commerce or similar.
  • Advanced level of English (valuable knowledge of other languages).
  • Experience in export management, knowledge of international trade and the Office and ERP package.
  • Proactive person, with initiative and with clear internal and external customer orientation.

Offered 

  • Stable contract.
  • Time flexibility.
  • Excellent work environment in a dynamic and motivating environment.
  • Unbeatable environment surrounded by nature.
  • Subsidized menu with healthy and local products.
  • English classes "in Company".
  • Continuous training plan.
  • Flexible Compensation Plan (Health with dental coverage).

The suitable candidate will join the company with a remuneration and long-term career plan / development to be personally agreed according to the values contributed.

At CIRCONTROL we are committed to equal opportunities and the creation of an inclusive work environment for all people. For this reason, we welcome applications regardless of their ethnic origin, nationality, gender, gender identity, color, religious beliefs, disability, sexual orientation, age or marital status.

Please Note: the original job description is in Spaniash. 

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