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Sales Development Representative (Alpharetta, US)


Cleverciti reduces global emissions by deploying our smart parking solutions that deliver extraordinary service to the driving public, reducing search traffic and emissions while allowing our customers to maximize parking asset value.

Our core products are AI and IoT-based parking guidance solutions for customers like cities, airports, universities, and corporations. Besides reducing emissions from unnecessary driving, we also add value to our clients by growing their revenues and improving the customer experience.

We are currently in a phase of rapid, global expansion. We are looking for an energetic and highly-engaged Sales Development Representative to join our sales team in the US, based in our US Headquarters in Atlanta, Georgia. You will be part of an innovative, dynamic, and international team with offices in the US, UK, and Germany. Join us and be part of an organization that is fast-paced, tech-based, and is making a difference!

Position Summary

As one of our Sales Development Representatives, you will be responsible for qualifying inbound leads, generating new qualified leads, and scheduling meetings between each qualified lead and the proper Account Executive. Our office is at The Avalon in Alpharetta, Georgia, but we all work from home for now. This position reports to the SVP Sales for the Americas, who is based in Atalanta.

Role and Responsibilities

  • Timely responses (usually within one business hour) to inbound leads from advertisements
  • Initiating contact with potential customers through phone, email, or social media
  • Researching each lead before outreach to understand their basic needs and ensure a well-informed conversation
  • Create relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
  • Present product information to customers once you have identified their needs
  • Smoothly hand-off qualified leads to the appropriate Account Executive (schedule an initial meeting and ensure all background & qualification information is documented appropriately in CRM)
  • Following-up with potential customers who expressed interest but did not purchase
  • Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
  • Collaborating with Account Executives to ensure the company's goals and targets are met.

What You Need to Succeed

  • Exceptional telephone and email etiquette
  • Strong communication, interpersonal, teamwork, and customer service skills
  • Ability to speak with executive-level contacts and ask intelligent questions
  • Experience working with municipal clients (parking directors, mayors, etc.) preferred
  • Comfortable and confident engaging audiences and presenting remotely via web conferencing tools like Zoom
  • Prior experience in B2B sales, cold-calling, or inbound lead management role is preferred but not required
  • Bachelor's degree in Sales, Marketing, Business, or related field preferred
  • Good time management and analytical skills
  • Ability to understand and communicate technical concepts about Cleverciti solutions
  • Self-motivated with the ability to work in a fast-paced, changing environment
  • Flexibility and a positive attitude – we are a small company, and we move fast
  • Occasional travel for customer visits, trade shows, or internal meetings as required

Why Cleverciti

  • A chance to improve the sustainability of our planet
  • Well-funded and fast-growing company (latest funding round in Oct 2020)
  • Competitive pay
  • Choose from a variety of top health insurance plans
  • Open and direct feedback culture
  • A global-minded and diverse team of people from many nationalities
  • Conveniently-located modern office at Avalon in Alpharetta, Georgia surrounded by great restaurants (but we all work from home for now)
  • Time off to recharge and unwind with 18 PTO days
  • Modern equipment with choice of hardware (MacBook or Windows laptop)
  • Drinks, snacks, and a barista-quality coffee machine in our stocked kitchen
  • Direct access to learn from our experienced founders and executives
  • International travel opportunities, including to Munich headquarters
  • We also have fun! We enjoy regular team events like Oktoberfest and more (when Corona allows)
  • We offer flexible working hours and are remote-friendly during Corona times
  • Personal learning and development budget to hone your skills and enhance your career
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