Director of Parking (San Francisco, US)

University of California, San Francisco

Director of Parking

  • Transportation Services
  • Full Time
  • 54459BR

Job Summary

The Director of Parking manages a large parking division through subordinate managers and staff. Oversees the strategic planning process in compliance with organizational objectives and external regulatory requirements. Establishes and ensures implementation of policies and procedures in support of departmental goals and objectives relating to parking, transportation and sustainability related concerns.

UCSF Transportation Department's Parking Division manages over 7,500 parking spaces spread across multiple campuses, valet services, a multifaceted permit program and enforcement services for our community.

We are looking for a Director of Parking who possesses a high-level of technical acumen in all areas of public parking and has outstanding leadership skills to hire, train and develop employees.This is an exciting opportunity and a new leadership position that will oversee 75+ employees and a $40 million budget (operating + debt services).

Some of the key projects include:

  • Completion of a Parking Guidance System
  • Exciting rollout of a new Parking App, providing real-time space availability
  • Design and construction of a 200-space parking lot and a 500-space parking garage
  • Evaluation and upgrade of the Parking Access, Revenue Control System and current parking permit system
  • Expansion of in-house valet parking services for patients, visitors and employees
  • Design and installation of new wayfinding signage

We are seeking a highly accomplished parking professional with an excellent track record of managing complex parking operations, preferable in a university or hospital setting, with commitment to outstanding customer service. Excellent communications and presentation skills are critical, since this position must communicate with the campus and health leadership, as well as internal and external stakeholders.

Transportation Services 

The Department of Transportation Services at UCSF provides essential transit, parking, and commuter services that impact nearly every member of the UCSF community, including faculty, staff, trainees, students, patients, and visitors. The Department’s decisions and service offerings also impact the local communities surrounding UCSF’s many campuses and facilities.

The Department of Transportation manages transit and parking services for the UCSF students, faculty, patients, visitors and employees. Transit operations include 13 fixed routes and on-demand services supporting nearly 2.5 million annual riders. Parking operations include over 25 parking garages and lots across the City, with over 7,500 spaces. Parking team also manages an extensive permit program, parking enforcement, citation adjudication and other parking related services. The Department promotes clean and sustainable transportation modes that include walking, bicycling, carpool / vanpool, car-sharing program, electric scooter sharing program, etc. The Department has over 190 positions with an annual operating budget of over $45 million.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences, health professions and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

Required Qualifications

  • Bachelor's degree in related area and 10+ years of relevant experience and / or equivalent education / experience
  • In-depth knowledge of parking operations for a large and complex organization, as well as related policy and regulatory compliance requirements from governmental agencies
  • Advanced knowledge of parking industry best practices to ensure most efficient and effective use of resources and sustainability efforts
  • Proficiency in the use of basic computer applications
  • Strategic negotiation skills
  • Advanced knowledge of revenue control equipment; surveillance systems, parking permitting and enforcement related equipment, hardware and software systems, etc.
  • Advanced ability to carry out complex business plans subject to multi-stakeholder perspectives
  • Strategic leadership and interpersonal skills to work effectively, across all organization levels, internally and externally
  • Advanced skills in building team customer service orientation, management, sound judgment and decision-making, innovative thinking, and creative problem solving in a varied and challenging environment
  • Advanced verbal and written communication skills

Preferred Qualifications

  • CAPP – Certified Administrator of Public Parking
  • Experience with patient / medical center / hospital parking operations
  • License/Certification n/a
  • Job Code and Payroll Title 6780 Parking and Transport Manager II
  • Organization Campus
  • Appointment Type Career
  • Percentage 100%
  • Location Mission Bay and Parnassus
  • Work DaysMonday - Friday, 8:00 pm - 5:00 pm, may require evening / weekend hours occasionally
  • Shift Days
  • Shift Length 8 Hours

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Apply for this job
University of California San Francisco
End date
Friday, April 3, 2020 12:00 AM
University of California, San Francisco
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