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Key Account Manager (Helsinki, FI)

EasyPark

At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier – by taking care of the parking. We make sure you never miss a beat by making it quicker and easier to find, pay, administer, operate and plan parking.

The Role

Do you have a passion for building strong customer relations and creating business value? Then this might be the perfect opportunity for you! We are currently looking for a driven Key Account Manager with a strong business mindset that will contribute to growing our business in the Finnish market.

The key responsibility for the Key Account Manager is to act as the contact point between our biggest customers and the internal teams. You are responsible for establishing new and extending current relationships with customers by continuously proposing solutions that meet their needs. You will initiate and implement continuous improvements for the customer and help ensure customer satisfaction by providing the right solution. In your daily work you will have frequent contacts with the customer base, ensuring Easypark being customers “top of mind”. In addition you are responsible for preparing, analyzing and presenting reports on account and portfolio progress, goals, and monthly and quarterly initiatives to share with team members and stakeholders.

You will contribute & make an impact through:

  • Pipeline management and forecasting
  • Delivering on established KPIs
  • Being responsible for the sales budget
  • Upselling and expanding our largest accounts and serving our customers with best possible service
  • Being responsible for churn on account level and user level
  • Having commercial responsibility for the deal with the customer
  • Delivering qualitative sales and customer satisfaction
  • Keeping the CRM system updated to ensure data quality, and pipeline relevancy
  • Working according to EasyPark's strategies and processes to achieve our sales and profitability goals

We offer you

Working in a dynamic environment at a growing company, you will never have a dull moment and each day will bring new challenges and opportunities to impact the business. EasyPark is a place of opportunities where people from various backgrounds can thrive. It is a place where you can be yourself, and for the right person, it will offer opportunities to grow both professionally and personally.

At Easypark you will be welcomed by your awesome new colleagues in Finland as well as so many great colleagues internationally in the whole of EasyPark Group. The sales team in Finland has a strong team spirit, they are helpful, energetic and have a lot of fun together. At Easypark you will get a lot of opportunity to change and improve the ways of working and you will play an important part in the growth of the business. You will also get continuous coaching and training to develop your abilities and gain new skills.

About you

To thrive in this role we believe that you are a team player with the drive to perform and achieve goals. You have excellent communication skills and a good ability to interact with and influence different kinds of people. You really enjoy and have a talent for networking and building relationships. You have a strong business sense, a positive and proactive mindset and you enjoy a bit of a challenge. In addition you have a sense for numbers, organization and planning.

Your background

We don’t think one size fits all, but a successful candidate might have the following:

  • Solid background from sales roles in different forms, preferably from a role as Key Account Manager, Account manager or equivalent
  • Bachelor’s degree in business or other relevant fields
  • Experience in sales and customer services in portfolio level
  • Knowledge and experience in longer sales processes, tenders, offers and agreement handling.
  • Time and project management skills
  • Ability to prioritize and meet critical deadlines
  • Problem-solving and negotiation aptitude
  • Fluent orally and written communication skills in Finnish and English is a requirement. Swedish or any additional language are meriting.

This role is based at the Easypark office in Helsinki, Finland.

One final thing

EasyPark expects a lot, not in the old-fashioned way, but in expecting your ideas, initiatives, dedication and commitment to contribute towards the common goals of the company. EasyPark is a driven team with high ambitions. We seek individuals who are truly passionate about their work and possess the entrepreneurial spirit to overcome challenges and deliver. Being a part of the EasyPark team will, for the right person, be a fruitful and personally enhancing journey.

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