Business Analyst (Besançon, FR)


Job Description

Flowbird is a key player in the urban mobility sector. By offering a unique cross-platform offering for parking management solutions and ticketing solutions for public transport, Flowbird is now present in 90 countries.

Our systems and equipment already facilitate management and mobility in more than 4,000 cities and employ more than 1,300 people worldwide.

To date, we are recruiting for the Transport Intelligence Business Unit, which specializes in ticketing and mobility in cities. To help the team stay competitive and specialized, we need one:

Business Analyst 


The successful candidate will manage the analysis phases of a software project within a project team whose development teams are located on-site in Besançon and off-site via Offshore.

The BA has a key role in software projects. It is the link between software solutions and customer requirements. The BA translates the needs of its customers into new software solutions.

The BA is an expert in ticketing system for transport, involved in pre-sales projects to respond to calls for tenders and demonstrate how the Flowbird solution meets customer expectations. Within a project team, the BA is responsible for the preparation of the specification phases and then pilot the functional construction of the solution with the Development, Integration and Validation team.


Pre-sales project:

  • Analyze bids
  • Establish the requirements matrix
  • Propose solution based on Flowbird software including future product orientation
  • Identify gaps and negotiate with the client
  • Define and architect new functional requirements and propose a coherent and simple solution
  • Identify functional risks and circumvention

Project specifications :

  • Interpret customer requirements and needs,
  • Help the client to clearly define his expectations and manage the work sessions to define together the needs
  • Translate and simplify requirements based on the Flowbird software solution
  • Limit development and find a way to offer the customer our standard solution by explaining why.
  • Manage requirements and associated communication
  • Define the acceptance criteria
  • Examine test cases
  • Manages change requests and project scope
  • Formalize and document the functional solution through general and detailed functional specifications
  • Update the requirements matrix
  • Constitute the portfolio of features to develop (epics)
  • Contribute to the definition of the development roadmap based on functional or client priorities
  • Document the User Story and produce all expected inputs for the development team.

From development to deployment:

  • Support and support the development team in understanding the solution
  • Support and support the validation team in the qualification of the solution
  • Ensure coverage of needs
  • Guarantee the consistency of the solution
  • Assist the client and validators in the acceptance phase
  • Review the user guide

Coordination and continuous improvement:

  • Improves good practices and analysis processes
  • Propose the improvement of the software solution
  • Maintains and improves specification tools
  • Contributes to the improvement of the team's knowledge
  • Contributes to the transfer of a project from the construction phase to the execution phase


  • Ideally derived from a computer systems engineering or other engineering background, you have proven experience in solution functional architecture, liaison with internal and external stakeholders, and business model. Offshore delivery. You have knowledge of the ticketing environment. And your IT skills will be a real strength. You master the Agile environment and the implementation of Lean Management.
  • Recognized for your ability to find creative solutions to complex software problems, you are methodical, communicative and know how to build good relationships with others both internally and externally.
  • Endowed with an analytical mind, you like to finish your work and you have a taste for detail.
  • The mastery of English is essential both in writing and speaking

Location: Besançon

Contact: Do you recognize yourself in the profile described above and would you like to participate in the Flowbird adventure? So join us by sending your application to jobs(at)

Please note: the original job description is in French

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