As an Order Administration Clerk, you will be part of a dynamic team who all work together to meet their goals and objectives. Our team cares about providing the ultimate customer service experience by processing orders in a timely and accurate manner.
Our highly skilled team leads and other team members will provide coaching and guidance to ensure you will be successful in your role. You will be participating in highly organized training that will be customized to your level of knowledge. You will have a great support system from your colleagues.
What Your Day Will Look Like
Validate purchase orders (price, parts, pertinent information ) for in the LATCAR region
Enter all purchase orders in the system
Communicate with the Channel Sales department in order to discuss discrepancies and/or improvements
Inform customers of any missing information on their purchase orders
Be the liaison between Channel Sales and Supply Chain department
Manage Customer Service phone calls
Complete special projects when assigned
An excellent communicator, verbally and written English, and Spanish
Highly motivated by a fast pace environment
At ease with different tools such as Great Plains, CRM, Excel, etc.
Experience supporting LATCAR regions
Organized, detail-oriented, and at ease with different processes
Positive, assertive, confident, competitive with a tenacious attitude