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Technical Inside Sales Specialist (Remote, US)

Technical Inside Sales Specialist (Remote, US)

Are you looking to being part of a company where you will be at the helm of your own career? At Genetec you will be encouraged to ask questions, share your ideas, and to be independent. We believe that everyone’s voice deserves to be heard and we want you to learn and to grow within your role to maximize your potential. Our family, of over 1300 people globally, is made up of diverse individuals who are passionate about technology and are quick to try new ideas, even if it means risking failure.

Is being part of an inclusive, equal opportunity employer important to you? It is for us! Most of all, we are all proud to say that we have the privilege to work with some of the coolest, smartest, and nicest people we know - Each other! There are many reasons as to why we were chosen as one of Montreal’s Top Employers for over a decade.

The Team

Genetec is seeking a highly motivated individual to act as a dedicated, pre-sales champion to help provide exceptional client service and to help the assigned account drive sales – business development, pipeline, and revenue. The successful candidate(s) will bring passion, ambition, and an entrepreneurial spirit to the role and will have the ability to drive results.

We seek someone with a “can-do” attitude who takes ownership of the task at hand. The ideal candidate will possess a tenacity that will focus on getting the job done in a timely and effective manner every time.

As part of the dedicated account team, the CSS becomes a specialist in business trends, the market situation, challenges, opportunities, and product/solution positioning in line with the specified account’s focus to drive tailored plans that help us achieve mutual pipeline acceleration and revenue growth. The CSS works collaboratively on an ongoing basis towards the goal of long-term account retention and maximized selling opportunities - both for Genetec and for Convergint Technologies.

What Your Day Will Look Like

  • Develop and maintain extensive working knowledge of Genetec's software solutions, including the ability to create small- to medium-sized system designs with their associated BOMs
  • Define product and functional requirements based on customer requirements
  • Assist in the development of tailored sales tools and related presentations as needed that helps account sales teams successfully position, sell, deploy and use Genetec solutions
  • Conduct product demonstrations and presentations
  • Ability to cold call identified clients – either within the account or mutual end-user customers
  • Support account in responding to RFx
  • Provide ad hoc consulting on Genetec’s products for cross and upsell opportunities
  • Forecast, manage and report on ongoing sales and pipeline activity
  • Track effectiveness of programs and the associated ROI; monitor trends and then apply those learnings to improve future programs
  • Working closely with suppliers and various departments for special pricing opportunities
  • Communicating regularly with field reps
  • Researching technical information on product requests
  • Updating customer records and forecasting in the CRM for tracking

About You

  • Bachelor’s degree
  • 2-3 years’ experience in B2B sales for a technology company
  • Excellent oral and written presentation skills
  • Excellent English communication skills
  • Able to articulate clearly and effectively in person, over the phone, and in writing
  • Fluency in French and/or Spanish is a plus
  • Possesses strong troubleshooting skills
  • Proficiency in Microsoft Word, Excel, and PowerPoint; Microsoft Dynamics CRM a plus
  • Excellent interpersonal and problem-solving skills
  • Ability to work with a minimum of direction and supervision to be able to translate broad directives into useful tactics and meaningful activities
  • Ability to work cross-functionally and build relationships with core stakeholders
  • Organized, detailed and process-oriented
  • The acumen for the understanding of complex technology systems

Let's Talk Perks!

  • Attractive compensation package
  • Work-life balance
  • Flexible working schedule
  • 401K match
  • Virtual cooking classes
  • Virtual exercise classes
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