The FAAC group, leader in the access automation business with over 3400 people employed in 5 continents, 18 production sites in Europe, 40 commercial branches in the main countries and a network of over 80 countries served by official distributors, is looking for a
The resource will be included in Hub Parking Technology, the FAAC Group Business Unit that develops, produces and distributes the most advanced, flexible and reliable solutions.
In particular, the resource will enter the Milan commercial branch of Hub Italia s.r.l., part of the Hub Parking Business Unit.
The selected candidate, in collaboration with the sales area and the technical support team, will take care of the installation and maintenance of the plant fleet, ensuring highly qualified and highly customer-oriented technical assistance. In addition, in coordination with the HeadQuarter, it will follow the training of internal staff and customers at a national level.
Perform the installation and configuration of the products on site
Provide customer support, understanding their needs and problems
Carry out checks and scheduled maintenance on installed systems, on the network, on data security and on systems
Ensure the continuous updating of software and systems
Organize training programs and workshops for internal staff and customers
Evaluate and resolve hardware and software malfunctions using diagnostic tools
Manage the repair or replacement of worn or defective components and consumables
Skills and requirements required:
Diploma in electronic / computer / mechanical technical expert.
The achievement of a degree in the same areas will be considered a plus
3 years of experience in the Parking area or similar
Knowledge of the technical specifications of the sector and of the dynamics for after-sales management
Knowledge of the main software and online solutions, especially in the cloud.
Knowledge of the Linux operating system will be considered a plus
Expertise in data center management and data governance
Practical experience in the management and installation of IT networks and in network administration
Organizational and problem solving skills
Flexibility and availability for frequent trips throughout the national territory
Good knowledge of English, especially of technical terminology
Please Note: the original job description is in Italian.