Assistant Manager (Atlanta, US)

LAZ Parking

Description

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

The Spirit of the Position:

The Assistant Parking Manager supports the Operations Manager with a complete oversight of daily operations of the department, provides leadership and direction for the hourly associates in the most efficient and effective manner possible, while maintaining the company’s expected high quality standards. The Assistant Manager will address customer service needs; perform safety inspections and train employees to service the parking and shuttle needs for The Battery Atlanta and The Atlanta Braves.

The Ideal candidate for the Assistant Manager position will have general parking knowledge of operations including parking equipment, event systems, and experience managing large groups of staffing. Flexible hours are necessary and willingness to do what it takes to get the job done.

You will join the team to support The Battery Atlanta which is a sports and entertainment experience unlike any other. The 1.5-million-square-foot mixed-use destination features some of Atlanta’s most acclaimed chefs and a diverse blend of culinary options to please foodies and families alike. In addition, visitors can sip cocktails from some of the area’s renowned mixologists, shop for the hottest new styles at unique retailers, bowl a few games or ride a mechanical bull. The Battery Atlanta™ is also home to the Coca-Cola Roxy™, where music lovers will find a 4,000-seat venue for all genres of live music.

In addition to supporting The Atlanta Braves who are 2018 and 2019 National League East Champions. Their home of SunTrust Park is located onsite, and all parking, security and shuttle operations are led by our team. 81 home games in a year as well as special events are being held in the Park that we support daily.

Principal Job Duties:

  • Oversee the operations of a facility under the supervision of the Operations Manager to ensure 24/7 professional parking management.
  • Maintain positive customer relationships.
  • Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and the client.
  • Schedule, train and manage hourly associates to ensure best practices established by LAZ Parking.
  • Build our “Never Ever Give Up” culture.
  • Ensure compliance with loss prevention; claim reporting, quality assurance, labor laws and standard operating procedures.
  • Assist the Operations Manager in completing projects that may arise from the operation of the location.
  • Responsibly complete financial reporting on a daily basis.
  • Additional related duties as assigned.

Requirements

Skills:

  • Parking management/supervisory experience is preferred
  • Excellent customer service abilities.
  • Ability to work flexible hours and days, including weekends, late hours and holidays
  • Ability to seek improvement and create an environment of idea sharing and creative problem solving.
  • Strong customer service skills and abilities.
  • Ability to encourage open expression of ideas and opinions.
  • Excellent teambuilding and interpersonal skills.
  • Ability to work independently and multi-task.
  • Ability to communicate professionally and effectively with all levels of the organization.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrates a sense of urgency and timeliness.

Education:

  • High school diploma or equivalent work experience
  • 1+ year in a supervisory position
  • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Physical Demands:

  • Willingness to work in the elements – heat, wind, snow, rain, etc.
  • Ability to lift, push and pull at least 25 pounds.
  • Ability to stand, walk and run for extended periods of time.
  • Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

To be hired, all candidates must submit to a background check and pre-employment drug screen.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.

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