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Business Solutions Manager (Columbus, US)

LAZ Parking

Description

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

The Spirit of the Position

The Business Solutions Manager oversees the comprehensive development, implementation, and execution of strategic projects within the operation. As a company devoted to promoting an employee-focused servant leadership culture, the Business Solutions Manager will support home office originated company initiatives, while supporting the needs of the operations team.

Principal Job Duties

  • Serve as a liaison between the client and home/regional offices to advance company initiatives.
  • Assist in the development of project scope and objectives, involving all applicable stakeholders.
  • Understand the goals and objectives of each initiative to ensure successful outcomes.
  • Ensure that company initiatives meet or exceed established key performance indicators.
  • Assist home and regional management by developing expertise in the implementation and use of LAZ Parking systems.
  • Develop and maintain partner and third-party relationships to improve connectivity with the LAZ Parking data warehouse.
  • Evaluate partners and third parties on technical strategy, user experience, approach, and budget to ensure quality standards are met.
  • Perform risk management assessments to minimize project risks.
  • Develop comprehensive project plans.
  • Generate spreadsheets, diagrams, and workflow charts to document needs.
  • Schedule and facilitate meetings as required (kick-offs, status, presentations, reviews, etc.).
  • Create and maintain comprehensive project development, training, technical, and procedural documentation.
  • Coordinate with the client, home office, and regional office team members to ensure all parties are in alignment with project requirements, schedules, and deadlines.
  • Create, distribute, and maintain project timelines, including day-to-day deliverables.
  • Maintain daily status for all assigned projects.
  • Establish regular status update meetings with applicable stakeholders as needed.
  • Submit project deliverables, ensuring that the product meets or exceeds quality standards.
  • Conduct post-project evaluation, identifying successful and unsuccessful project elements.
  • Other related duties and projects as assigned.

Requirements

Education

  • Bachelor’s Degree or equivalent work experience is preferred.

Experience

  • 3-5 years in an operational role focused on technology.

Skills

  • Excellent Power BI, Excel, Word, Power Point, Adobe
  • Experience with Business Intelligence systems is a plus.
  • Sense of urgency to meet deadlines and ensure task completion.
  • Strong consultative, quantitative, and analytical skills.
  • Ability to communicate professionally and effectively with all levels of the organization.
  • Excellent interpersonal and organizational skills.
  • Must have a high level of curiosity and investigative mind-set and the ability to multi-task and have a strong attention to detail to balance multiple projects at one time.
  • Ability to speak, read, and comprehend the English language.
  • Must be open to feedback, differing opinions and other points of view.
  • Demonstrates a sense of urgency and timeliness.
  • Demonstrates the ability to seek improvement.
  • Excellent teambuilding and interpersonal skills.

Physical Demands

  • Ability to lift, push and pull at least 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status

Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.

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