Marketing Administrative Assistant (Oakland, US)

LAZ Parking


Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces. When it comes to parking, we’re the experts.

We are also a people first company. We often say, “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today.

This is a full-time position.

Spirit of the Position:

The Marketing Administrative Assistant helps with day-to-day marketing operations for the Oakland International Airport’s Parking Management Office (managed by LAZ Parking). This position works hand in hand with and reports directly to the Marketing Manager. Day to day work includes maintaining fulfillment of the rewards program, fulfillment of promotional programs, coupon issuing, monthly, quarterly, and yearly reports, promotional products, event marketing, and all ad hoc needs and projects to fully support and partner with the Marketing Manager. Duty will evolve and could change with time in response to marketing needs.

Principal Job Responsibilities

  • Answer all customer emails and telephone calls promptly and provide excellent customer service
  • Excel data entry of receipts for coupon requests, promotional data, marketing data and ROI analysis and reporting
  • Issue coupons and mail them (emboss, stamp with expiration date, track, mail or email digital coupon files, respond to bounced emails and record results)
  • Assist with all side projects assigned by Marketing Manager on an ongoing basis including work with vendors, ordering supplies, and preparing first drafts of reports
  • Complete monthly reports and data summaries in Excel
  • Assist with creation, maintenance, ordering and review of marketing materials
  • Order marketing collateral samples, place and track orders and manage inventory
  • Contact with vendors and businesses that work with LAZ Parking
  • Special administrative tasks related to event marketing and promotions around special events
  • Analyze past data and usages for promotional programs
  • Assist in creating cost benefit analysis, project proposals, and other one-off needs
  • General office support and other related duties and projects as assigned
  • Aid with the creation and implementation of marketing campaigns including drafting communications, proofing, and quoting with vendors.
  • Assist with SurveyMonkey, MailChimp, Agora Pulse, and other marketing tools
  • Assist with proofing social media posts (1 per week) and drafting posts for Twitter, Facebook, LinkedIn, and Instagram

Education & Work History

  • Associates or bachelor’s degree in any field, or pursuing one (marketing, advertising, business or communications is a plus)
  • 1-2 years prior work experience preferred

Top 3 Skills

  • Willing to learn, grow, and integrate feedback
  • Ability to communicate professionally and effectively over the phone and through email including proper grammar and punctuation in English language
  • Data entry with basic, but strong skills in Microsoft Excel and Word (must be able to find and enter basic equations, navigate, format, and analyze data)

Additional Skills

  • Strong proofreading, editing, grammar, and attention to detail without losing sight of the big picture
  • Exceptional organization, follow-up and analytical skills
  • Strong relationship-building
  • Maintain professional working relationships with all levels of the organization
  • Positive attitude when request for changes and revisions come through
  • Must be open to feedback, differing opinions and other points-of-view
  • Sense of urgency and timeliness
  • Work independently, take initiative, and be proactive - Nice to Have, but Not Required
  • Copywriting, social media, email, promotions, campaign and event marketing experience
  • Print, branding, advertising, graphic design, promotional product experience

FLSA Status: Non-Exempt

Physical Demands

  • Ability to lift, push and pull at least 10 pounds
  • Must be able to sit at and use a computer for entire shift including typing and mouse
  • Ability to bend, stoop, squat and lift occasional throughout a shift

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

To be hired, all candidates must pass a background check and pre-employment drug screen. LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.

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