LAZ Parking is one of the largest and fastest-growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!
We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!
The Spirit of the Position
The Portfolio Manager oversees the operations of multiple shuttle locations, under the direction of the General Manager to ensure 24/7 professional shuttle management. As a company devoted to promoting an employee-focused servant leadership culture, the Portfolio Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolio.
Oversee and assist with high-level operational issues. Focus primarily on outstanding client relations, operational efficiency and building new business opportunities in Orange County.
Oversight of the development and implementation of procedures/policies that assist with the supervision of all administrative and operational managerial staff
Review all facility, operating, and capital expenditures, Overall oversight, development, and delivery of budget compliance
Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our client.
Daily, Weekly, Monthly, and Annual reports as required.
Review all P & L Statements per location and evaluate what steps are needed to continue operations at or under budget, question managers on payroll, expenses, and other costs associated with locations.
Operation knowledge in shuttle operations, as well as hospitality experience (Hotel and Hospital)
Multi-tasking, organization skills, and customer relations are key responsibilities that must be executed
Responsible for financial reporting on a daily basis.
Ability to negotiate contracts of prospective clients
Review and edit proposed parking packet and agreements for maintenance agreements
Knowledge and experience with DOT compliance / CHP inspections
Monitor, review and analyze the market rate structures
Additional duties as assigned.
BA/BS Degree in Business or equivalent work experience
3+ years’ experience in the parking/transportation industry as a manager or director
Knowledgeable of parking/shuttle management industry is strongly desired
Commercial Drivers License (CDL) with passenger endorsement is strongly desired. Candidates without CDL will need to obtain one within the first 90 days of employment
Self-motivated, resourceful, and dependable.
Demonstrates a sense of urgency, discretion and sound judgment.
Detail-oriented with a high level of accuracy and accountability.
Exhibits a high level of integrity, where intentions lead to words and actions
Excellent oral and written communication skills with the ability to articulate self professionally, deliver superior customer service to the client(s), and motivate others at all levels of the organization.
Works well with others and is a strong team player.
Critical thinker that delivers solution-based results.
Ability to encourage open expression of ideas and seek opportunities for improvement.
Strong interpersonal skills with the ability to facilitate coaching conversations with employees and managers.
Works independently and is able to multi-task.
Demonstrates and encourages company culture and Never Ever Give Up attitude.
Ability to interpret policies, procedures, and standard business practices.
Ability to frequently sit for extended periods of time.
Ability to occasionally stand and/or walk for extended periods of time.
Ability to lift, carry, push, pull, and otherwise move objects of at least 50 pounds in weight.
Ability to work in the elements – heat, wind, snow, rain, etc.
Ability to occasionally bend, stoop, squat, and lift objects throughout the day.
Ability to apply pressure to an object with the fingers and palm.
Ability to perform functions that require repetitive motions using hands, wrists, arms, knees, and/or legs.
Ability to express or exchange information, instructions, ideas, etc. by means of the spoken word.
Ability to receive detailed information through oral communication and to make the discrimination in sound
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.