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Quality Assurance Engineer (Swindon, UK)


Reporting To  - DevOps Manager

Overall Description

The primary role is to analyse, design and execute functional test specifications within the DevOps team. He/she will also be involved in the formal testing and release management of Metric’s web and cloud applications.

Main Duties

  • QA Testing & Release Management
  • Understand business, technical, functional and user requirements, writing acceptance criteria for user stories / requirements in order to be tested
  • Identify risks, problems and dependencies early and proactively bring them to the leadership team’s attention
  • Design and maintain test cases for new software features, system test and regression test
  • Plan and execute test cycles for sprint and major releases, working as an integral member of the SCRUM team alongside developers and analysts
  • Perform manual testing and assist with improvements in automation of system and regression testing
  • Work with internal and external customers for user acceptance testing and release management
  • Continuously improve the testing processes to improve efficiency coverage, and traceability
  • Review user interfaces and back office operations for consistency and functionality
  • Regularly track and report on testing metrics and work closely with product management and developers to improve these over times.
  • Proactively manage the backlog of bug/defect reports and work with the team to schedule and resolve them
  • Provide and contribute towards realistic estimates for test planning and execution.
  • Technical Support
  • Provide Level 4 incident support to the DevOps team, investigation, and diagnosis
  • Assist the DevOps team with classification and prioritisation of new requirements and incidents
  • Develop test scripts and introduce scenarios to assist in the investigation of incidents
  • Where necessary, to provide reasonable support to othe departments within the company

Person Spec

  • Ability to understand transform requirements, or set of, into completed user stories and test cases
  • Able to facilitate meetings and workshops involving client, internal team and external agencies/partners to gather user case requirements and feedback
  • Technical writing: ability to produce high quality documentation and communicate effectively.
  • Experience in automation testing of web applications
  • Good understanding and experience of performance testing
  • Ability and willingness to adapt and learn new technologies and testing techniques.
  • Motivated and flexible individual who is able to work to deadlines whenunder pressure.
  • Excellent organisational skills and a demonstrated ability to multitask and manage time efficiently.

Essential Skills

  • 3+ years as a software QA / test engineer, preferably in Agile environment
  • Experience working in an agile collaborative working environments (Scrum, Kanban etc.)
  • Good technical understanding combined with business intelligence and ability to interpret requirements and user stories
  • Good experience in API and webservice testing using Postman
  • Bug tracking tools, such as JIRA.
  • Good experience working with SQL Server.
  • Test management tools, such as Zephyr for JIRA.

Desirable Skills

  • Experience in automation testing framework - Selenium, Spec Flow (Gherkins), Jasmine & Protractor.
  • Working knowledge in build, integration, and deployment tools. (Jenkins, Azure DevOps CI, and CD) would be beneficial
  • Good knowledge of Git and Git Workflow

Health & Safety Statement

Under the Health & Safety at work Act, each individual has a legal responsibility for their own welfare and for the health and safety of others. Any queries you may have relating to health & safety matters should be raised in the first instance with your supervisor, your manager or a member of Human Resources Department.

Equal Opportunities Statement

  • Metric is an Equal Opportunities Employer and will promote regardless of sex, sexual orientation, marital status, disability, religion, beliefs, colour, race, nationality, gender reassignment, ethnic or national origin.
  • Our aim is to ensure that no job application or employee received less favourable treatment or is disadvantaged by employment conditions or requirements which cannot be shown to be justifiable.
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