Account Manager B2G (Basingstoke, UK)

Park Now Group

Wanted: Account Manager excited to shape the future of mobility!

Our drive

We love cities. And we’re doing something to make our cities healthier, cleaner and more liveable. How? By providing parking solutions that are simple, quick and effortless. Today, PARK NOW is the world’s leading provider of on-demand mobile payments for on- and off-street parking. We make life easier for more than 17,000,000 drivers in over 700 cities in Europe.

About the role/team

This is a proactive role within the growing sales and marketing team. The core purpose is to increase the potential for our business to create and realise value from each individual client within the client base by evangelising the portfolio of our products and matching client business requirements to our product offerings and services.

You must be able to work with our existing clients (both public and private sectors) to discuss, frame and develop opportunities and to liaise with our internal delivery functions. We are looking for enthusiasm and belief in the portfolio of products, also the credibility and the mindset to tease out problems and to turn them into opportunities. You will be offered appropriate and necessary hands-on development and training.

Your Responsibilities:

  • Establish and maintain strong client relationships through regular close contact account management which will include regular face to face meetings, telephone and email communication.
  • Keeping in close touch with and understanding the needs of your accounts through monitoring of performance), account growth and by planning client account visits and preparing account review packs for these meetings;
  • Create Account Plans to aid future account development and ongoing review with the Account Director/Sales Director
  • Develop and close new business (up-sell and cross-sell) opportunities from your accounts and produce any necessary proposal or supporting documentation;
  • Troubleshoot and resolve any issues that a client may be experiencing in a timely manner with assistance from the Operations and Professional Services teams;
  • Work closely with the Product Management Owner for ideas and product enhancements that will add more value to an account;
  • For all owned accounts, ensure that trials are converted into contracts and take the lead to ensure that contracts are successfully renewed;
  • Attend industry events and exhibitions when required: and
  • Maintain the “Salesforce” CRM system with all account opportunities, client meetings and key activities at all times

Requirements:

You’re an enthusiastic, innovative thinker who never settles for ‘good enough’. You’re always trying to improve. To develop solutions faster. To make our systems run better. You’re driven, analytical, flexible and critical. And you’re a great communicator. You:

  • Have demonstrable experience as an account manager with a proven track record of growth and retention strategies;
  • Have a numbers and strategic focus
  • Understand processes and enjoy customer facing technology;
  • Are able to prioritise, manage and track multiple activities and tasks;
  • Are a strong verbal and written communicator;
  • Have a strong customer service ethos;
  • Familiar with Salesforce and MS Office;
  • Valid UK driver’s licence.

Our offer

Want to be part of a dynamic fast-growing scale-up and global, urban mobility leader? Yes! Want to make an impact? Yes!

We offer a lot of autonomy and room to develop your talents. We know our people are at their best when they enjoy a good work-life balance, which we fully support. You can expect great employment benefits, including a mobility plan, weekly bootcamps, monthly massages, lunch, Friday beers and snacks, daily fresh fruit, fun team events and much more!

PARK NOW. We are driven to improve. Come join the ride!

Apply now

Apply for this job
  • Join our community for FREE today!

  • Create and share your own profile

  • Join the discussions

  • Publish your own items

  • Subscription to our Weekly eNewsletter

your benefits?

Get connected with parking professionals worldwide

Create your account

Sign in with LinkedIn Close

FREE membership benefits

  • * create and share your own profile
  • * join the discussions
  • * publish your own items on parking-net.commanage news, jobs, tenders, companies, events, showcases, educations, associations and literature.
  • * subscribe to our weekly eNewsletter
Add a job yourself