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Customer Service Representative (Indianapolis, US)

Parker Technology

We’re looking for bright, driven professionals who are passionate about the customer experience!

Interested in joining the Parker Technology team? We have an opening that is critical to our mission of delivering an incredible customer experience for the parking industry. Are you the right fit?

Customer Service Representative

Parker Technology is an innovative leader in the ever-changing parking business. We are seeking to hire bright and self-motivated individuals for our Customer Service team. You’ll be responsible for answering live, video, face-to-face calls from parking customers across the US. Our Indianapolis-based call center operates 24/7/365. We respond to questions or issues regarding parking services.

Familiarity with each parking customer and their policies and the ability to scan computer screens for information enables the reps to answer questions or explain options.

Parker Technology offers the opportunity for growth and a career path in a growing industry. Our service team enjoys a pleasant, comfortable working environment and the tools to do the job right.

Specifications for the ideal candidate:

  • Previous experience working in a contact center or servicing customers in fields such as retail or
  • hospitality a plus
  • Enjoys solving problems through knowledge or information
  • Ability to read and capture multiple inputs
  • Good keyboard skills
  • Ability to make judgment when given guidelines
  • Good memory for detail
  • Prefers to learn by reading and studying
  • Ability to maintain calm composure under stress of multiple calls; not easily rattled
  • Professional appearance

Represent the core values of Parker to co-workers, leadership, facility contacts and facility customers

Help maintain a culture the consists of:

  • Teamwork
  • Communication
  • Acceptance and appreciation for hard work, dedication, and respect for the job

Apply Now

If this role would challenge you while also playing to your strengths and passion, please apply today. Send your resume and a brief note about why this role fits your career goals via email to talent(at)helpmeparker.com.

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