ParkHub is hiring a Senior Growth Engineer to bring a multidisciplinary skill set and strong project management acumen to our Sales, Marketing and Account Management teams. You will be responsible for examining our internal and external products and processes to optimize for top line revenue growth and net retention in our existing customer base. An ideal candidate will have a varied background across engineering, product management, sales, marketing, and executive leadership. This role will report directly to the Chief Revenue Officer and will have an outsized impact on our key business metrics. Responsibilities will include:
Ensure our Growth Stack (currently HubSpot, Salesforce (Sales Cloud), Outreach, Sisense, and Google) is optimized for ROI and serves the needs of our internal teams
Create, modify, and build processes and systems to enhance our ability to gain and retain new customers
Measure new customer opportunities against existing product capabilities, finding areas to improve our products to increase revenue generation
Initiate and track projects relating to net-new products and net-new product features, coordinating across multiple departments (including Product, Development, Sales, Marketing, and Support) to drive additional revenue and/or retention
Analyze potential product/market opportunities and prepare findings for executive leadership
Some examples of potential impact areas:
The Sales team has developed a plan to engage a new end-market via an Outreach email cadence. You help create the cadence in Outreach and ensure that Hubspot and Salesforce objects are synced appropriately and results are trackable against ROI metrics.
A new prospect wants us to integrate with their access control system. You work with the prospect and the sales team to understand the requirements, build a business case to support this integration (potential revenue lift across our end markets, level of effort to develop, potential GTM strategy), and present it to the leadership team. Upon approval, you track progress against expected delivery and ensure inter-departmental communication through project completion.
You hear from our Account Management team that the few customers who are heavily utilizing a new product feature have commented on its value in their Quarterly Value Reviews. You dig in, creating a new dashboard in Sisense to map utilization of this feature against QVR score. Your hypothesis is correct, customers who use this feature perceive our product to be more valuable. You then work with marketing to support campaigns to drive utilization of the new feature.
The Growth Engineer is truly a “jack of all trades'' and will need the ability to learn quickly and not only adapt to, but actively embrace change. You will likely need to learn new software systems on the fly. You will need to navigate internal and external stakeholders with confidence and poise. You will need to be both an active listener and clear communicator, always mindful of your audience. For the right candidate, this is an opportunity to have meaningful impact in a high growth, high profile, institutionally backed technology company.
6+ years of total experience in two or more of the following areas (for example, 4 years in one area and 2 years in another):
Sales and/or Sales Ops
Marketing and/or Marketing Automation
Basic skills in:
Writing SQL queries
Analytics tools such as Google Analytics
Data Visualization (Grow, Tableau, etc)
Intermediate to advanced skills in:
Salesforce or similar CRM
You have built software to automate an internal process
You have created a GTM strategy for a new product/market