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Parking Manager (Santa Rosa, US)

City of Santa Rosa

Bring your administrative and management skills to work for the City of Santa Rosa’s Parking Division!

  • Starting salary up to $136,039/Annually and a competitive total compensation package!
  • A 2.5% salary increase effective April 2022
  • A 2.5% salary increase effective July 2023
  • 11 paid holidays annually, plus 2 to 3 “floating” holidays per year depending on years of service
  • $500 annually for wellness

In addition to offering an excellent salary, the City of Santa Rosa provides a generous benefits package, including retirement through CalPERS, a competitive leave package, a choice of three health plans, flexible spending program, employer contributions to Retiree Health Savings plan, and top of the line, employer paid vision and dental coverage.

What You’ll Do

  • Oversee operations, administration, and enforcement of the Parking Division.
  • Work closely with other City departments, City boards, committees, City Council, and businesses and organizations in the City’s downtown core and Railroad Square
  • Develop, implement, and monitor new and existing parking programs
  • Perform strategic planning and develop parking policies
  • Recommend parking rate structures
  • Select, supervise, train and evaluate staff

The Ideal Candidate 

  • Extensive experience in project management, procurement, drafting and implementing policies, contract and lease negotiation in the public sector or similar environment
  • Administrative experience in enterprise operations and maintenance programs, preferably in parking operations
  • Excellent written and oral communication skills
  • A track record of successfully working to resolve problems with internal and external stakeholders with diverse interests
  • Strong experience in supervision and performance management
  • Ability to responsibly create and manage the budget for the enterprise
  • Strong analytical skills
  • A Bachelor’s degree in a related field

Note: Please complete a thoughtful, thorough application and answers to supplemental questions. As part of the selection process, your responses to these questions will be scored using criteria specific to this position.

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A very active division within the Finance Department, the Parking Division manages parking for the downtown business area, Railroad Square and eight restricted residential parking zones

  • Serving over 2 million patrons annually
  • Maintaining five multi-level parking garages and nine surface parking lots
  • Overseeing 4,500 total parking spaces
  • Providing enforcement of parking meters, time zones and other restricted parking areas to ensure availability and turn-over of parking spaces

Examples of Duties and Responsibilities

The following duties are considered essential:

  • Select, supervise, train, and evaluate staff;
  • develop, implement and monitor new programs and modify existing programs as required by changes in laws, regulations, and rules;
  • direct and participate in the development, modification, and implementation of division and program goals, objectives, policies, procedures and priorities;
  • oversee long term and strategic planning, policy recommendations, financial planning, analysis and recommendations of rate structures, marketing of parking programs and services, and parking asset management;
  • prepare and maintain the annual budget for the division;
  • confer with and make presentations to representatives of other City departments, governmental agencies, policy boards, and a variety of business and community organizations;
  • maintain records and prepare a variety of reports, correspondence, grant applications, and other written materials;
  • monitor existing contracts, including budgets and financial reports, to ensure compliance;
  • monitor ongoing program and/or project activities for contract compliance;
  • plan, organize, and direct on-street and off-street parking operations;
  • develop, recommend, and administer revenue control and operational policies and procedures relating to on/off-street parking;
  • direct field surveys and the preparation of reports, studies, and documents regarding parking programs, issues, and operations;
  • prepare recommendations on City codes, ordinances, resolutions, and their amendments, relating to on/off-street parking;
  • respond to and resolve citizen inquiries and complaints regarding on/off-street parking issues and problems;
  • supervise complaint resolution;
  • participate in the development and design of municipal parking facilities and related parking control systems;
  • testify on behalf of the department at government hearings and public meetings;
  • perform related duties as assigned.

Required Qualifications

Knowledge of: State, federal and local laws and ordinances relating to the area of assignment; principles and practices of public administration, including budgeting and program management; research and financial analysis techniques; negotiating techniques; basic construction methods and terminology and construction financing techniques; and principles and practices of effective supervision and performance management.

Ability to: Develop, implement, and administer a variety of parking related programs; read, interpret, and explain complex laws, rules, and regulations; communicate effectively orally in one-to-one and public speaking situations; address and mediate conflicts between people or within groups; produce written documents using proper grammar, punctuation and spelling; analyze complex financial documents, policies, laws and regulations and make sound recommendations; gather and analyze a variety of complex data; prepare and monitor contracts and budgets; negotiate fair and appropriate leases; develop and maintain effective working relationships with other City staff, representatives of governmental, business, financial, community, and other organizations, and with clients served; enter data into a terminal or computer using a keyboard device; sit for extended periods of time with the ability to move at will.

Experience and Education: Any combination of experience and education providing the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be: Experience - Sufficient years of administrative experience in parking operations and maintenance programs to demonstrate possession of the required knowledge and abilities; Education - Equivalent of a Bachelor's degree from an accredited college or university with major course work in public or business administration, economics or a related field.

Additional Information

The Tentative Selection Process

1. Required Qualifications Screen

Applications and responses to the Supplemental Questions will be reviewed to determine if the above required qualifications have been met on a Pass/Fail basis.

2. Application Appraisal

Candidates meeting the required qualifications will have the answers to their Supplemental Questions rated by a panel of subject matter experts on a continuous basis to determine those most qualified to move forward in the selection process.

3. Interviews

Interviews for top ranking candidates will take place via Zoom.

Apply for this job
City of Santa Rosa
End date
Friday, February 4, 2022 12:00 AM
City of Santa Rosa
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