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DevOps Engineer II (Charlotte, US)

Passport

About the Role

As a DevOps Engineer at Passport, you will be at the center of our efforts to build and/or redesign scalable software solutions for our clients. You will design, develop, test, and debug cloud applications and deployment automation in support of Passport’s development teams. Your efforts will be critical to ensuring we are following DevOps best practices such as infrastructure as code, security as code, use of deployment and maintenance automation at all stages of our SDLC. You will work closely with the application development and product teams and take direction from more senior engineers and leads.

Responsibilities:

  • Design and deploy highly scalable, fault-tolerant solutions in AWS
  • Write and maintain webhooks and Lambda functions to audit infrastructure, create KPIs, and automate CI/CD and data pipelines
  • Write reusable, testable, and efficient code
  • Lead ongoing efforts to automate deployments
  • Assist development teams with debugging infrastructure and automation issues
  • Ensure that sufficient monitors and alerts are in place and help the broader engineering team become more proactive at production support
  • Maintain and update live SaaS systems with 99.95% client uptime SLA’s
  • Work with the broader engineering team to maintain 24x7x365 support
  • Work with awesome people on a daily basis

About You

You have excellent attention to detail and can troubleshoot issues with ease. You can multitask between multiple complex projects and operational requests. You listen, collaborate, take note of alternate viewpoints, and implement the best solution.

Qualifications:

  • At least 3 years of combined experience in DevOps, systems administration, or development at an organization supporting dozens to hundreds of applications and/or servers
  • At least 2 years of experience supporting applications in a production environment
  • At least 2 years of experience writing code
  • Experience with administration of continuous integration tools such as GitLab
  • Experience with automation/configuration management using either Cloudformation, Terraform, Ansible or an equivalent
  • Experience using AWS (strongly preferred), Azure, or GCP for an end-user facing workload
  • Experience in JavaScript or Python is a plus
  • Experience with Container and Container Management frameworks. (e.g. Docker and Swarm, AWS ECS) is a plus
  • Experience working with and developing APIs is a plus
  • Experience with service-oriented architecture / microservices is a plus
  • Experience with log collection and analysis, builds and performance monitoring/tuning of infrastructure is a plus
  • Bachelor's Degree in Computer Science or related field required, the company is willing to accept experience or a combination of education and experience in lieu of a degree

About Us

Passport sets cities in motion, helping to create more livable, equitable communities. Based in Charlotte, North Carolina, Passport is a transportation software company, delivering the operating system that enables cities to manage vehicle interactions with streets and sidewalks. With Passport, city leaders increase convenience, efficiency and compliance today and tomorrow.

Passport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

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