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Q-Park Control Room Employee

About the Feature

Do you like to help people and do you enjoy solving problems? Are you communicative? Then we are looking for you for the position of Q-Park Control Room (QCR) employee!

You help Q-Park customers every day. With the right solutions for every problem. When a report comes in via the intercom of the parking garage, you answer this call and help the customer get back on the road from the Control Room. You analyze the customer's problem and come to a good solution thanks to the right professional knowledge.

What Are You Going to Do?

"The barrier in a parking garage in Utrecht does not open! The customer decides to press the information button at the barrier. You receive a call in the Control Room. You speak to the customer and quickly open the correct computer system with which you can see whether there is a malfunction in the equipment or whether something may have gone wrong with the payment.You analyze step by step why the barrier does not open.In the end you find out what the problem is and make sure that the customer can continue their journey. You do not want this to happen again and report it to the back office."

The Q-Park Control Room is open 24 hours a day, 7 days a week. So you can be scheduled flexibly. Do you also want to work night shifts? That is certainly negotiable! You will of course receive a surcharge if you work outside office hours.

What We Offer

  • A salary in line with the market of €11.24 euros (including 13th month compensation) gross per hour;
  • Interesting irregularity allowances, including 150% on Saturday and Sunday;
  • A Q-Park Smartcard with which you can park at Q-Park;
  • Travel allowance if you live further away than 10 kilometers;
  • Of course you also accrue vacation days and receive vacation pay;
  • Bonus scheme if you nominate a new colleague!;
  • We think development and training are very important, that's why you always have access to GoodHabitz, an online training portal where you can expand your knowledge in different areas at any time;
  • Vitality scheme, through Unique you get a discount at 1200 affiliated bodies in the field of health and sport.

Application Procedure:

How nice that you are still enthusiastic about this vacancy at Q-Park. What are the next steps?
We will contact you as soon as possible when you apply. After an introductory meeting with Unique, we will introduce you to the Q-Park team leader. If this is a match, you go for an introductory meeting and you can listen in on the department. Did this go well from both sides? Congratulations, you are going to work at Q-Park!

Job Requirements

We are looking for employees who recognize themselves in the following points:

  • You can work well with different computer systems;
  • You are a good communicator;
  • Running a flexible schedule is no problem for you;
  • Does this appeal to you? Do not hesitate and apply directly via the contact details below. Who knows, you might soon fill this position and help Q-Park customers throughout the Netherlands get back on track!

Do you have questions about the position? Then we would of course like to hear about it! We can be reached via qpark@unique.nl or 043-3502950.

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