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Helpdesk Engineer (Argenteuil, FR)

Skidata AG

The fact that you’re joining a world-class company is not all that unusual.
But finding that start-up spirit still alive at SKIDATA may well come as a surprise.

The world market leader in access solutions seeks to recruit someone who combines technical flair with customer service skills as

Helpdesk Engineer

The technology behind our gates and access readers is as surprising as it is convincing, with thousands of our systems in more than 100 countries – for example at ski resorts, airports, stadiums and amusement parks.

Your Responsibilities 

You handle our customers calls: log and create ticket, perform technical analysis, remote maintenance, if necessary, assign the issue to a field technician, ticket closing. In addition, you are also involved in complex technical issues solving, and support the roll-out of new solutions.

You Convince With

  • Passion for IT/network technology
  • Expertise in automation and/or as an IT specialist in systems engineering
  • Knowledge of electrical engineering and English language skills
  • Strong experience in B2B, Technical/IT helpdesk
  • Commitment and self-reliance
  • Possession of a driving licence

We Surprise With

  • Global perspectives
  • Variety of projects
  • Motivating ethos of freedom
  • Attraction as market leader
  • Unique success story
  • Highly motivated team

Region

  • Argenteuil

Apply now if you see yourself providing customer satisfaction on behalf of the world market leader.

Please send your application to jobs.france(at)skidata.com.

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