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Inside Sales, Account Manager (Burnaby, CA)

T2 Systems

About T2 Systems

T2 Systems is the largest parking, mobility, and transportation provider in North America, with more than 25 years in the parking management industry and currently serving thousands of parking professionals. We integrate the best people, processes, and technology to provide powerful, high-performance, and secure parking solutions. T2 Systems is headquartered in Indianapolis, Indiana with its Canadian office located in Burnaby, BC.

We didn’t become an industry leader by chance – we push the envelope to provide more innovative and advanced solutions for our customers. This wouldn’t be possible without employees who strive for success, work together, and are hungry to learn, grow, and lead.

If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!

Job Summary

This full-time permanent position is for our Burnaby office. The Inside Sales Representative will be responsible for managing and executing transactional sales orders while following established sales processes as well as assisting the sales team in supporting internal and external relationship management, retention, and growth of current accounts. The Inside Sales Representative is responsible for proactive outreach programs such as product upgrades, new product releases, and targeted sales programs to existing accounts.


Increasing sales volume by working with decision maker amongst the targeted leads and upselling and leveraging business from new and established customer relationships
Maintain a minimum of biannual review of all assigned accounts and serve as the sales transaction owner for T2s products.

  • Assists with developing account strategies in line with the strategic selling principles and territory plans.
  • Closes sales opportunities and achieves individual and team sales targets.
  • Creates quotations and processes orders for new and existing customers for T2’s products and services.
  • Promptly responds to incoming customer order requests and team member’s requests while proactively anticipating and responding to client needs in a timely fashion.
  • Utilize Salesforce.com to provide documentation to support closed sales and process shipping requests for product fulfillment, with the highest level of data integrity.
  • Proactively obtains training on products, services, pricing models, parking industry and contract terms. Achieving product training certification as required.
  • Maintaining and expanding pipeline of prospects.
  • Provide exceptional internal and external customer service.
  • Minimal travel (5% max) to US and parts of Canada.

Education and Qualifications

  • Minimum 2 years of sales and customer service experience would be a strong asset.
  • Grade 12 or higher level education is required.
  • Experience with all Microsoft Office products required.
  • Experience working in Salesforce.com preferred.

Work @ T2 Systems

  • Health & Wellness: We offer competitive medical, dental, and vision coverage, health spending accounts, and health and wellness education sessions. Because your well-being is important to us.
  • Retirement Plans: As a forward-thinking company, we see the value in planning for the future. So we help you plan for yours with 401(k) (US) and RRSP (Canada) plans with employer match.
  • Work-Life Balance: We understand that burnout is real and that work-life balance is important. Which is why we offer 3 weeks paid vacation upon starting, as well as flexibility to work remotely.
  • Events & Activities: Part of having a good work-life balance is having fun, which we love to do! Whether it’s a party, a potluck, or a game of ping pong or foosball, we know how to have a good time.
  • Snacks & Drinks: Working smart works up an appetite, and we’ve got you covered. Our offices are fully stocked with snacks, fresh fruit, coffee, tea, soda, and beer on tap.
  • Open Communication: In addition to having regular “state of the company” updates, our leadership team’s doors are always open – including our CEO – because winning as a team starts at the top.
  • Amazing people to work with!

We invite all qualified candidates to apply. Please note, you must be eligible to work in Canada to be considered for this role. We thank everyone for their interest; however, only successful applicants will be contacted.

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