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Quality Assurance Manager (Indianapolis, US)

T2 Systems

About T2 Systems

T2 Systems is the largest parking, mobility, and transportation provider in North America, with more than 25 years in the parking management industry and currently serving thousands of parking professionals. We integrate the best people, processes, and technology to provide powerful, high performance, and secure parking solutions. T2 Systems is headquartered in Indianapolis, Indiana with its Canadian office located in Burnaby, BC.

We didn’t become an industry leader by chance – we push the envelope to provide more innovative and advanced solutions for our customers. Which wouldn’t be possible without employees who strive for success, work together, and are hungry to learn, grow, and lead.

If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!

Summary of Position Functions

T2 Systems is looking for a QA Manager with leadership experience and capabilities to influence the development of the Quality Assurance team. This individual will manage a hybrid team of both automation and manual test engineers, ensuring a high standard of quality for both multi-tenant architecture software and connected IoT devices. The position will interface directly with senior development managers, senior product managers, and the DevOps organization to align priorities, determine scheduling, and provide guidance on solving new challenges. The QA Manager will set their team’s direction on Selenium and Restful API testing, as well as micro service and multi-tenant architecture verification.

Essential Position Functions

  • Facilitate a quality first approach
  • Experience leading a team of manual and automation engineers
  • Experience with Selenium and RestFul software testing
  • Providing oversight and guidance on strategic projects
  • Lead QA Engineers in overcoming challenges blocking their agile/scrum teams
  • Review product requirements, design specifications, and acceptance criteria
  • Work with Project Managers to provide accurate cost/time estimates
  • Work closely with development teams to identify and understand key features and their underlying functionality
  • Retain and grow a world class Quality Assurance team
  • Assist in determining root cause analysis of failed tests and build processes to ensure testing accuracy

Education and Qualifications

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum University degree in Engineering or Computer Science from an accredited post-secondary institution (or equivalent).
  • 5+ years' industry experience in QA or Software Engineering
  • Previous QA Manager experience
  • Familiarity with version control, bug tracking, and CI / CD systems

Knowledge, Skills, and Abilities

  • Experience utilizing common and embedded automation frameworks
  • Comfortable engaging cross-functional partners including development teams, system architects, product management, and Support
  • Excellent interpersonal, communication, collaboration, and presentation skills
  • Experience building processes to minimize risk and maintain quality
  • Manual testing background and testing fundamentals
  • Creation and maintenance of tools to improve testing processes
  • Strong problem solving skills

Work @ T2 Systems

  • Health & Wellness: We offer competitive medical, dental, and vision coverage, health spending accounts, and health and wellness education sessions. Because your well-being is important to us.
  • Retirement Plans: As a forward-thinking company, we see the value in planning for the future. So we help you plan for yours with 401(k) (US) and RRSP (Canada) plans with employer match.
  • Work-Life Balance: We understand that burnout is real and that work-life balance is important. Which is why we offer 3 weeks paid vacation upon starting, as well as flexibility to work remotely.
  • Events & Activities: Part of having a good work-life balance is having fun, which we love to do! Whether it’s a party, a potluck, or a game of ping pong or foosball, we know how to have a good time.
  • Snacks & Drinks: Working smart works up an appetite, and we’ve got you covered. Our offices are fully stocked with snacks, fresh fruit, coffee, tea, soda, and beer on tap.
  • Open Communication: In addition to having regular “state of the company” updates, our leadership team’s doors are always open – including our CEO – because winning as a team starts at the top.
  • Amazing people to work with!

We invite all qualified candidates to apply. Please note, you must be eligible to work in the USA to be considered for this role. We thank everyone for their interest; however, only successful applicants will be contacted.

T2 values diversity and is committed to building a workforce comprised of individuals with different backgrounds, experiences, and identities. Equal Employment Opportunity has been, and will continue to be, a fundamental principle at T2, where employment is based upon capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, veteran status, genetic history, sexual orientation, or any other protected characteristic as established by law. We strive to create an inclusive culture that empowers individuals to thrive, try new things, and grow together as one T2.

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