Account Manager (Paris, FR)

Account Manager (Paris, FR)

TravelCar has managed to establish itself in just six years as a reference player to revolutionize the mobility of travelers. We are the number one global mobility player for more than one million users, present in 180 countries across five continents, available in 30 languages and 26 currencies. TravelCar has 5,000 partners and several hundred thousand vehicles available for rent!

After booking parking spaces, car rental, and now transfers, the goal of TravelCar is to accelerate its international development and continue to expand its services in airports, stations, and city centers.

Located in the heart of Paris, near Galeries Lafayette and a few minutes from Saint-Lazare train station, TravelCar's head office is located on the top floor of a very friendly Haussmann building and also has offices in Los Angeles.

If you want to join a team of enthusiasts, in a human-sized, innovative, agile, international-oriented structure and join a team of experts, dynamic, fun, full of ideas, motivation and varied skills! Whose primary goal is to innovate, do not delay, JOIN US!

Your Mission

Within the Growth and Marketing team, you are in charge of taking over the torch of our account manager after the signing of contracts, you are the guarantor of the current partner portfolio (airports, airlines, travel agencies)

  • Official ambassador of TravelCar to our partners, you are their privileged interlocutor. You analyze and understand their functioning as well as their stakes, to build a lasting relationship.
  • Familiarize your partners with our solutions, offering them first-class onboarding and support on all their subjects and this, very regularly.
  • A true chameleon, you know the specifics of your partners at your fingertips and demonstrated total adaptability to its different interlocutors. You continually anticipate their needs. A different and adapted speech for each of our partners: you will not be bored!
  • As a business advisor, you analyze the performance of your partners, develop their KPIs and are the force of proposal on adapted solutions (incentives, contests, etc.). The goal is to continually improve the turnover of your portfolio.
  • R and D Web, you are on the page on the tools and strategies favoring the development of your post and share the experiences feedback for continuous improvement.

Who Are You?

Let's talk about you now!

  • Graduated from a BAC + 5 in business or marketing or equivalent training
  • You like to understand the needs, and convert them by strategic actions
  • You are stimulated by the constant search for solutions adapted to your target
  • You have experience in Travel (airlines, tour operator, etc.) or car rental.
  • Your good interpersonal skills and your listening helps you to build trusting and lasting relationships
  • Fluent English (read, spoken, written) is required
  • The command of an additional language is a plus!
  • You are tenacious and you have a transversal vision of the business
  • A real interest for digital and new technologies, and creativity in the proposal of strategies!

Required Skills

A mission as exciting, complete and varied requires "powers" to the height:

You'll understand after going from 12 to 80 employees in less than 2 years, we are looking for our future product specialist and partnership, which ensures the onboarding and the daily monitoring of satisfaction and f idélisation our network partners

Proactive you contact our partners as regularly as possible, keeping in touch with all their complaints and anticipating their evolution needs.

As a privileged interlocutor, you have the art and the way to analyze, the functioning and the stakes of each of your interlocutors and adapt your strategy accordingly.

Your sense of contact, your curiosity and your organization will be your best allies to support your portfolio!

In all agility, you ensure the constant evolution of your strategies and your working methods! You are looking for an environment in which you will have a lot of leeway and want to live with a unique entrepreneurial experience.

Our 100% Startup cohesion looks like you! You are in the right place!

"Know that beyond your experience, you have a dynamic, tenacious, self-reliant personality, team spirit, sense of humor, and willingness to fully engage with the team. You have a real taste of the challenge and are attracted by the start-up environments.

What We Offer

Working at TravelCar means integrating a tribe in which excellence and performance culture rhyme with a good atmosphere, but also:

  • The opportunity to revolutionize mobility with us!
  • Superb integration with lots of surprises
  • Career evolution
  • Atypical premises in the heart of Paris (5min from St Lazare)
  • Last-job tools
  • Maximum collaboration between the different teams
  • No room for coffee, it's old-fashioned
  • A restaurant card allowing you to deliver good food!
  • A gymlib sports pass to burn all those good dishes
  • Foosball battles for lunch
  • Afterworks too regular
  • Internationally-oriented teams and projects to perfect your languages!
  • Non-exhaustive list!

Please Note: the original job description is in French.

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