ADAPTIS SOLUTIONS have been awarded a contract by Transport for London to provide cashless parking and season tickets across its London Underground car park estate. Adaptis’ cashless processing platform, dash, began roll out yesterday (July 1st)to over 60 car parks alongside car park operator, NCP.This business was won after a very competitive tendering process in which the partnership between NCP and Adaptis showed particular strengths.
Adaptis has been very successful in recent months in winning several large scale contracts. These include partnerships with the London Borough of Hillingdon, Royal Borough of Greenwich and the West London Alliance.
The introduction of dash (Adaptis’ cashless payment processing platform) will give parking customers the option to make their payment by phone, text, mobile web or through a smartphone application. The system provides motorists a fast, simple, and dependable alternative to pay & display machines already in operation at London Underground Station car parks. Adaptis will be working alongside car parking operator NCP, who are responsible for managing all car parks across the London Underground network.
Adaptis has developed dash, a leading transaction processing platform currently focused on the travel and transport markets. dash allows merchants to accept payments from customers using a range of technologies including Web, Automated Telephone Payments (also known as IVR), SMS Text, Mobile Applications (iPhone, Android, BlackBerry and Windows Mobile) and Call Centres. Adaptis has successfully delivered solutions for parking, permits, ticketing and payments, boat moorings and taxi payments across the UK.
Manni Marway, CEO, Adaptis Solutions commented “We are delighted to have been awarded such an exciting and prestigious contract. The project will deliver cashless services in a truly innovative and integrated way, really highlighting the flexibility of the dash platform”.
Graeme Craig, Director of Commercial Development at TfL said: “We are constantly looking at ways to improve the level of services we provide for our customers across our network. By working with NCP and Adaptis, we have developed cashless payment methods which will make it easier and cheaper for our customers to pay for parking at our car parks with no additional costs."
Derek Hulyer, NCP’s Head of Operations for Rail commented: “We are always looking to improve our offerings for customers who want hassle free parking. The introduction of the Adaptis cashless system means that we can offer this additional facility for those customers who want to use this service. Customers can still also pay by cash, debit or credit card if they choose. We have worked with Transport for London to make sure that all of the car parks we operate on their behalf are as easy to use as possible, allowing our customers to be able to choose the payment method that best suits them.”