ADVAM PTY Ltd is pleased to announce the developments of their ticketless solutions to provide three distinct services to meet the parking and transport needs of their clients.
Jose Da Silva, CEO of ADVAM comments, “We continually look at ways to improve our solutions and to make sure our clients can continue to offer an innovative and reliable service to their end customers. Although we already provide a ticketless solution to a number of clients, following consultation, we realised the need to develop even further and have defined three distinct services to meet client requirements.”
Using innovation to improve Parking and Transport Management
The three defined solutions include;
- ParkCharge: Enables customers to use a pre-registered account or mobile device to pay for parking
- StaffPark: An automated solution that enables clients to easily manage staff parking
- GroundTransport: Assists airports to improve traffic flow and manage the access of ground transport vehicles
The newly defined solutions form part of the parking and transport suite of services designed to meet the changing requirements of parking and transport managers.
Improving customer loyalty
ParkCharge provides an innovative solution making it easier for customers to enter, exit and pay for parking. The fully automated solution enables customers to pre-register an account with the car park provider. Once registered, the driver can use the car park and payment is deducted directly from their account or associated payment card. By integrating with third party automated barrier technology such as Automated Number Plate Recognition (ANPR) the process is seamless to the customer, making it easier for them to park and pay for parking.
For ad hoc customers that may not pre-register an account, they are able to make payment using their mobile phone. This option also enables them to benefit from SMS alerts such as notifications that their parking time is due to expire, with the option to easily extend their time via their mobile phone.
In addition to improving the overall customer experience, car park operators are able to link accounts to loyalty programs and provide special offers.
Managing Staff Parking
Whether it’s managing direct staff or to facilitate staff parking for third party licensees, the ticketless solution enables organisations to easily manage access and payment options for staff parking. Staff are able to manage their own accounts, using the self-service tools to update personal and vehicle details. Once registered and approved by their organisation, the staff member is able to seamlessly access the relevant car park and pay for their parking. Payment can be made via the organisations preferred method including, via a pre-paid account, linked to a payment card, the employers account or through salary sacrifice.
Improving the flow of traffic around the airport
The ADVAM GroundTransport solution enables airports to manage the flow of traffic by automating access to the ground transport holding bays or pick up zones. By using an online account, vehicle owners or their transport authority are able to register for the service providing vehicle and payment details. Once registered, the vehicle is able to enter the dedicated zone to pick up or drop off passengers and the relevant fee is deducted. The GroundTransport solution removes the need for manual verification and payment, improving the flow of traffic around the airport and the need to manage cash on the ground.
Expert integration and customer support
As a global leader of parking and transport ecommerce solutions, ADVAM has proven integration experience with major access and enforcement solutions, enabling clients to easily introduce ADVAM solutions with their existing infrastructure. The full suite of management tools provided by ADVAM enables each client to understand usage trends and easily manage customer accounts and pricing.
Find out more at Parkex 2015
ADVAM will be launching the new services at Parkex held at the NEC, Birmingham UK, this week. Clients will be able to visit the ADVAM stand to discuss the solutions in more detail and to understand how they can be utilised to improve efficiencies within their own parking and transport business.
Jose Da Silva concludes, “We’re thrilled to be launching these new services at Parkex in April 2015. This event provides us with the right platform to share such innovative solutions and to provide further details on how these newly defined solutions can assist new and existing customers”. The ADVAM stand is located at Stand P130. At the stand, ADVAM will be presenting the ParkCharge, GroundTransport and StaffPark solutions, alongside the Reservations PreBook solutions.
About ADVAM (www.advam.com)
ADVAM is the leading global provider of payment solutions, providing a full suite of parking, reservation and ecommerce payment solutions.
Managed on its own proprietary payment ateway, ADVAM solutions are PCI Level 1 and EMV compliant, removing the burden of legislative risk from customers. In addition, ADVAM’s transaction network handles dedicated links with acquirer banks in over 19 countries, offering the power of multicurrency acquiring and instant access to global markets.
ADVAM’s expertise enables custom integrations with merchants existing systems and processes. As such, ADVAM has a wide range of client solutions in over 19 countries including Sydney Airport, Dublin Airport, Swedavia, Wilson Parking, Westfield, NCP, Readers Digest and many more.