We are pleased to confirm the BPA Charter for Healthcare Parking has been updated to take into account local authorities who manage healthcare parking facilities as well as dedicated operators. We hope this updated version will encourage local authorities to sign up to the Charter and show their commitment to providing effectively managed facilities for everyone who uses healthcare parking.
We have published this Healthcare Parking Charter, which is aimed at both managers of healthcare facilities and car park operators. Its aim is to strike the right balance between being fair to patients and others, including staff, and making sure that facilities are managed effectively for the good of everyone.
We believe in raising standards in the parking sector to deliver a professional service to the public.
Therefore, we encourage healthcare facilities and operators who manage parking on behalf of these facilities to sign up to this charter and to abide by its letter and spirit.
Our revised and updated Healthcare Parking Charter aims to strike the right balance between being fair to patients, visitors and staff ensuring facilities are managed effectively for the good of everyone.
The Charter, which was first published in 2010, is aimed at both managers of healthcare facilities and car park operators. The BPA are keen for both to recognise the importance of car parking policy in terms of the wider transport strategy and the need to manage traffic and parking in line with demand and environmental needs.
We aim to increase public confidence in parking and parking management through the setting and raising of standards across the sector and believe that providing, managing and charging for parking at healthcare facilities needs to be seen in the context of delivering a better and fairer service to users.
Whilst many people attending healthcare facilities, either as patients or visitors, expect car parking to be free, the limits on space, costs involved and demand for spaces means that car parking needs to be managed properly. Often the most effective way to do this is by charging for parking.
- the value of a car parking space
- the needs of other users of the facility
- the environmental impact of driving and
- the need to maintain and improve car parks by reinvesting income
We believe that both managers of healthcare facilities and car park operators should recognise the importance of professionalism in delivering their services and providing a high standard of customer care and we encourage both to sign up to this Charter and to abide by its letter and spirit.
The BPA has produced a Toolkit for new signatories containing a copy of the Charter, posters for display inside facilities and vinyl stickers of the Charter logo for use on signage. A number of NHS Trusts and car park operators have already added their names to the Charter. A full list can be found at the BPA website.
About the British Parking Association
The BPA is the recognised authority in the transport sector and is dedicated to representing, promoting and influencing the best interests of the parking and traffic enforcement industry throughout the UK and Europe. We also publish a nine yearly journal 'Parking News'.