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UT Southwestern Medical Center Elevates its Campus Parking Experience with a Park Assist Parking Guidance System

UT Southwestern Medical Center

Park Assist, recently merged with TKH Security, has been awarded the Parking Guidance System (PGS) contract for the University of Texas Southwestern Medical Center (UTSW Medical Center) in Dallas, Texas. UTSW is one of the premier academic medical centers in the nation. With over 15,000 employees and faculty and over 2.7 million outpatient visits per year, UT Southwestern is the largest medical school in the University of Texas System and the state of Texas. TKH Security (Park Assist) will install its proprietary camera-based M4 smart sensor system in the Clements Visitor Garage, one of 15 parking facilities on campus. This will be the first parking guidance system to be utilized on the UTSW campus.

Due to the multifunctionality of the Park Assist PGS, the added security and monitoring features, and TKH Security's stellar experience with other installs in the University of Texas system, UTSW chose to implement the M4 smart sensor system. With the medical center's high volume of patients, staff, and faculty, UTSW was eager to manage the garage's vehicle capacity and increase control over the facility to flex parking demand as needed to ensure all patients and visitors are accommodated. In addition to the M4 technology, this installation will also include the Park Alerts™ software module and mobile application.

Before arriving at the Clements Visitor Garage, guests can check parking availability through a mobile application. The Park Assist mobile application API, designed to alleviate parking frustration, displays real-time information and is automatically updated throughout the day to provide up-to-the-second availability. Upon arrival at the facility, Digital Wayfinding Signage and the camera-based M4 PGS will guide drivers to open parking bays. The signage directs guests to specific areas in the facility with open parking spaces; the color-coded smart-sensors indicate availability down to the bay level. Using red and green lights to signal which spaces are vacant or occupied, the PGS eliminates additional stress and uncertainty from the parking journey and reduces drivers' search and park times.

Additionally, UTSW will also implement the Park Assist Park Alerts software feature, offering parking management valuable tools to effectively monitor space utilization and enforce parking policies. Park Alerts will send notifications to management of any policy violations, providing real-time time-based or license plate-based alerts.

"TKH Security (previously known as Park Assist) is excited to be working with UTSW on its first parking guidance system project and bringing this important technology to the campus. The M4 system will reshape parking for patients and visitors alike. It is a valuable resource for the UTSW parking community, ensuring their campus parking experience is a positive one." Said Jeff Sparrow, Regional Account Manager.

Site work is already underway and scheduled for completion by the end of January 2021.

About Park Assist 

Park Assist® is the parking industry’s leading camera-focused innovator with the most camera-based parking guidance installations in the world. Our patented technology helps customers effortlessly find parking spaces in real-time as well as find their cars when they return. Simultaneously, we provide parking operators with tools to improve customer satisfaction, create new revenue opportunities, realize greater operational control, capture parker analytics, and expand CCTV capabilities. Park Assist is a member of TKH Group N.V.

About TKH Security

TKH Security specializes in the development of electronic Security & Site Management Systems. With over 25 years of experience and by listening to customer needs, we offer complete innovative solutions for security management, video surveillance, parking facility management, parking guidance and asset & site management. We are always looking for innovative solutions for the market with a focus on creative, flexible and open architecture integration. TKH Security has a strong position in the Benelux and multiple offices all over the world. TKH Security is a member of TKH Group N.V.

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