European online parking reservation leader, ParkCloud, has further strengthened its presence within the Italian market, by securing a contract renewal with Torino Airport (Turin Airport), following a successful 18-month term.
Having originally agreed the deal in mid-2016, Turin Airport – which is also known as Turin-Caselle Airport – has agreed to renew its contract with ParkCloud for a further 12 months, to offer passengers parking at both its covered and uncovered car parks the option to pre-book online prior to travel.
The conveniently located covered, multi-storey car park is located directly in front of the terminal building. Customers looking for an equally compelling parking option, can opt for the low-cost, open air car park – which is exclusive to online bookings. Both car parks are available 24 hours to accommodate passenger needs.
ParkCloud has worked collectively over the contract period with the airport’s technical team to establish a fluid and efficient customer journey, from booking through to entry into the car park – managing the integration of the access control system, ANPR and payment options.
Offering the complete end-to-end customer experience, ParkCloud’s ability to provide the airport with feedback via its online reviews has been particularly beneficial, with numerous improvements made on-site as a direct result of comments.
To further complement the parking offer, ParkCloud is also selling pre-bookable fast track and airport lounge options for travellers looking to make the most of their journey from Turin. Both fast track and airport lounge options are available in addition to a customer’s parking reservation by booking through ParkCloud's platform.
Guido Zardo, Ecommerce and Mobility Manager at Torino Airport, said: “We are very happy with our business relationship with ParkCloud; from the very beginning it has been open, fair and constructive, sharing our willingness to grow and provide our customers with a continuously improving service. The positive ratings that we receive from the users are a clear indicator of its efficiency. We would definitely recommend ParkCloud to our partners, as we frequently do.”
From 1st February, ParkCloud will be offering exclusive early bird rates for customers who book parking for Turin Airport.
The contract renewal further strengthens ParkCloud’s network coverage within the Italian market, which is decidedly robust with significant contracts including Aeroporti di Roma, SEA Milan Airports and Naples International Airport, to name but a few.
To find out more about ParkCloud, please visit www.parkcloud.com.
ParkCloud, simply put, lets drivers book a parking space in advance, in the same way as it’s possible to do with hotel rooms, restaurant tables…and even a coffee these days.
When travelling, parking is usually the last thing on anybody’s mind, but research shows that as much as 20 minutes is wasted when searching for a parking space. ParkCloud aims to solve that problem by letting customers make a parking booking, whether they are getting on a plane, taking a cruise, catching a train, or visiting a city or event.
ParkCloud was founded in 2008 as an online parking reservation service and within the nine years we’ve been operating our success and growth has been rapid; we’ve gone from one country to over 40 - and we don’t plan on slowing down.
Today we are an award-winning, global provider, working with car park operators include them on our comparison search engine, which aims to give consumers the most user-friendly, efficient service possible when they need it most.
This bookable parking network is also made available to travel industry partners to help complete the itineraries of passengers worldwide.