The City of Greenville selected TIBA Parking Systems to launch customer service-centric operations in 11 city-owned garages and one surface lot, totaling at 60 entry and exit lanes.
“After months of research, the City of Greenville, SC has selected TIBA as the provider of PARCS equipment for all 11 of its city managed garages,” said Bill Foster, General Manager of Parking Services for the City of Greenville, South Carolina. “TIBA’s comprehensive solution that includes hardware, software, LPR technology, and a mobile application fits our needs completely and we are excited about the improved functionality that will be available to our community."
The City of Greenville currently operates 11 parking facilities within the Central Business District for a total of 60 lanes and approximately 8,000 spaces. Six downtown hotels, comprised of 3 hotel brands, are also supported by the City parking facilities.
The project will also include License Plate Recognition, Access Credentials, IP Based Intercom, a combination of full-service pay and credit only in lanes, and offline validations and Smart Sticker Parker Program.
“TIBA Parking is proud to work with The City of Greenville as they renovate and expand upon their parking facilities,” said Jon Bowsher, President of TIBA North & South America. “Our focus on customer service and ease of use align with the City’s objectives, and our fast and flexible solutions are a great fit for any size of the project.”
The City’s parking operation is fully owned and managed by the city and is customer service-centric with revenue generation being secondary. Rapidly becoming known as a “destination” point, Greenville’s remarkable growth can be attributed, in part, to the cosmopolitan feel of the downtown and metro areas. Designed to not only service downtown businesses and urban residents, but the tourism industry, of which available parking and amenities are a substantial part. The driving force in replacing the outdated system was primarily technology-driven and based on improving the customer experience, speeding throughput and the reliability/uptime of the system.
“Carolina Time remains excited to play an ongoing part of the modernization of the City’s parking operation led by the advanced capabilities and features of TIBA’s technology, coupled with our 60-year reputation for unparalleled local support,” said Barry Welborn, Carolina Time Branch Manager.
About TIBA Parking Systems
TIBA Parking Systems provides innovative hardware and software solutions for the parking market. Based on the latest generation of processors, cloud-based services and physical/wireless credential technologies, TIBA products are reliable, user-friendly and simple to install and maintain. TIBA Parking Systems continuously improves and develops its’ products to lower the price of initial acquisition and the cost of ongoing maintenance. TIBA has successfully implemented this through a focus on quality development while continuing to listen closely to customer requirements and requests. This allows owners and operators to keep the capital investment down while still enjoying all the latest functionality. With extensive global experience, TIBA’s robust, scalable cloud architecture enables parking operators to keep pace with the latest trends in centralized operations, automated smart facilities, ticketless and frictionless parking, web reservations, and mobile payments. TIBA’s flexible systems facilitate IoT-connectivity and leverage big data to increase revenue. TIBA’s agile integrations with third-party systems empower parking operators to be an integral part of the growing smart cities ecosystem.
For over 30 years, TIBA serves parking operators and owners globally, both directly and through its extensive network of Value Added Resellers across diverse industries such as hotels & hospitality, airports, universities, shopping centers, hospitals & medical centers, and local, state & federal governments. For more information about TIBA Parking Systems, visit www.tibaparking.com.
About the City of Greenville
Nestled up against the foothills of the Blue Ridge Mountains in the heart of South Carolina's Upcountry, you'll find Greenville situated just about halfway between Charlotte, North Carolina and Atlanta, Georgia. Greenville's friendly, thriving downtown pulses with things to do year-round. From one-of-a-kind shops, boutiques and art galleries to museums, tours, and outdoor activities, Greenville is a welcoming retreat for visitors of every age and explorers of every type.
About Carolina Time
Through exceptional growth of product lines and services, Carolina Time has established itself as a leader in sales and service of advanced state-of-the-art Parking, Access, and Time & Attendance systems in the Carolinas. All of our systems are customized and integrated to fit our client’s exact needs to maximize operational performance and minimizing downtime. We are continually researching the latest technologies, parking solutions and product offering for our clients and are committed to providing our customers with uncompromising service.