COMPEX LAUNCHES NEW PRODUCTS AND SERVICES SUITE

Complete Suite of Applications and Services To Take Compex Round The World.

It is a range of products and services that can provide either a complete or partial solution for all your parking and contravention management needs. The suite incorporates all the elements to satisfy the customer requirements from software provision including support and maintenance, to a completely managed service where all aspects of the IT are provided.

With the proven 20 years of parking system experience, Compex builds on the knowledge and understanding of the worldwide parking management software marketplace and provides an up to date solution to today’s parking and contravention requirements.

The true strength of the system is the flexibility to meet all needs regardless of client size and processes required including e-GIF compliancy. The database has been proven to cope with volumes of over one million cases per annum operated by over 250 concurrent users. However, many customers have a more modest requirement so the entry level is a single user license.

Completely updated, the software modules all have a single look and feel, and complete integration for intuitive use. User experience of the software is enhanced by the easier access to the data allowing the users to input and view data from a single window.

In addition to the existing modules of Notice Processing, Permits Management, Despatch & Control, Handheld Terminals, Clink, Cash Collection, Suspensions, Reporting and Third Party Interfaces. Compex now provides integration for CCTV, Abandoned Vehicles, Bus Lane and Photographic Imaging Data.

Not only expands Compex’s core software, but the services offered as well. Complementing the existing services of development, training, consultancy and sales; Compex portfolio of services now includes;

1. Business Processing Unit for clearing of backlogs either on or off site
2. Hosted Service – Provision, management, and maintenance of the parking enforcement system at Compex’s host site.
3. Supply of Hardware and Network – Complete turnkey solutions.
4. Software, Hardware and Networking Consultancy – to enable clients to evaluate and decide on correct implementation.

Jeremy Graham-Clare, Sales Manager for Compex Development & Marketing Ltd, said “Compex have for many years been the leader in respect to customer base in the parking enforcement arena. Now by listening to their comments and suggestions in conjunction to our international requirements we truly have developed the next generation suite of applications and services for the parking industry. Not only have we updated our core products but the addition of the new services allows us to help customers in times of expanded work load during seasonal trends by utilising our Business Process Unit. Alternatively, to completely alleviate the problems of the IT systems, Compex can host the complete system at the Northampton host site. Our facilities even extend to automated payment systems and call centre operators.”

Liz Whitaker, Managing Director of Compex Development & Marketing Ltd, said “For a long time the parking industry has been divided up into very niche players which only focus on the areas of Notice Processing and Permits Management. We decided to use our knowledge and experience to provide a complete end-to-end solution, . Many authorities around the UK are requesting a complete solution of software, hardware, networking and support provision, a ‘one-stop-shop’, allows us to offer this. Our expansion of products and services has also expanded our team. We have doubled our sales and account management department and increased our development team by 400%. Most importantly for customers is the support department’s increase to 25 full time dedicated support personnel, the largest support team in the country by far with over 130 years parking IT support experience between them.”

Whitaker goes on to say “Compex have been established as the forerunner in parking management systems in the UK for many years, will continue that reputation for the next decade both in the UK and around the world.”