Environmental Enforcement Team Supervisor (Lambeth, UK)

APCOA Parking UK
  • Location: Lambeth
  • Department: Parking
  • Salary Details: £30,829.50 per annum

About The Role

As an ECEO Supervisor you will oversee a team of Environmental Enforcement Officers who are responsible for the promotion and enforcement of legislation with regards to dropping litter, dog fouling, fly-tipping, anti-social behaviour, street trading, breaches of local byelaws and other related contraventions as required.

What you’ll do

  • Monitor and enforce within the London Borough of Lambeth by foot patrol, undertake investigations and pursue enforcement action where appropriate.
  • To provide support, advice and guidance to the EEO team
  • Support and monitor EEOs both out on street and via reports
  • Investigate reports of littering, fly tipping and dog fouling and other similar offences
  • Respond to councillor and public enquiries and complaints regarding local environmental quality and anti-social behaviour.
  • Performance manage, plan and evaluate the training and development of staff where required.
  • Operate within all policies on the employment of staff, including recruitment, conditions of employment, pay and benefits, discipline, grievance, performance management and equalities.
  • To exercise proper integrity in respect of confidential matters and personal information obtained during the execution of the duties of this post.
  • To understand and comply with the legal requirements of the Health and Safety at Work Act (1974), and any other relevant regulations
  • To work with both the Waste Management Manager and Environmental Health Manager in developing and carrying out the post.
  • To build a good working relationship with key service areas, including cleansing and waste collection teams, and the waste management team in undertaking enforcement work.

What you'll bring

  • At least one year’s experience of working in a supervisory capacity serving clients and showing excellent interpersonal skills within the Environmental Role
  • Good working knowledge of Excel and Word.
  • Experience of undertaking enforcement work.
  • Experience of carrying out awareness raising/promotional work.
  • Knowledge of environmental services such as cleansing and waste collection is essential.
  • Ability to communicate effectively to different audiences and work as part of a team.
  • Reliable, self-motivated and capable of dealing with potentially hostile people/situations.
  • Ability to develop, implement and follow policies/procedures.
  • Ability to deal with complaints and resolve complex issues
  • Full clean driving licence - Essential.

What we’ll offer you

  • 42.5 hours per week
  • Training and Development
  • Employee Discount Scheme
  • Pension
  • £13.95 per hour / £30,829.50 per annum
  • 1 year Fixed term contract with potential to permanent
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