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Call Center Agent (Schönefeld, DE)

APCOA Parking

The APCOA PARKING Group is the leading European parking manager. With over 40 years of experience and know-how from 13 European countries, the APCOA PARKING Group manages around 1.4 million individual parking spaces at over 9,000 locations. With around 4,900 employees, APCOA generates sales of almost 700 million euros. As a private equity-managed company, we are pursuing an ambitious growth strategy and would like to take you with us on our path to digitization.

We are pursuing an ambitious growth strategy and are looking for you to join our team as

Call center agent and service employee (m / f / d) at BER full-time

Your tasks

  • Expert and service-oriented customer advice for seasonal parkers and airport parkers in writing and on the phone
  • Recording and documentation of the complaint processing
  • Supervision of projects and collaborations
  • Ticket dispatch and billing

Your profile

  • Good German and English skills
  • Service-oriented behavior
  • Technical understanding
  • General IT skills, especially MS Office
  • Integral and reliable
  • Willingness to work in a 3-shift system

We offer

  • Safe workplace directly at BER
  • Modern and fully air-conditioned
  • Free parking space
  • Appropriate remuneration, including surcharges for night / Sunday and holiday work
  • A job in a positive work environment with flat hierarchies
  • Further development opportunities

Have we piqued your interest?

Then apply! To do this, please use our online application form on our website to send us your complete application documents (cover letter, résumé, work and diploma) stating your salary expectations and the earliest possible starting date:

  • APCOA PARKING Germany GmbH
  • Mister Schulz
  • www.apcoa.de

Please note: this job description is translated from German

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