Arrive is looking for a Field Account Manager based out of Los Angeles to support the growth of our consumer products (ParkWhiz and Best Parking) within the region. Reporting to our Regional VP of Market Development, this person will be responsible for providing on the ground support to our supply partners in the region by means of regular site visits - strengthening relationships and consumer experience.
What you'll be doIng:
Develop and strengthen relationships with parking providers to ensure the best location, highest availability, best pricing, and highest margin – all in the name of an optimal driver experience
Inform and educate parking operators on new product offerings and experiences - ensuring a strong understanding and adoption to maximize revenue
Work closely with Customer Experience, Merchandising and Product to prioritize product improvements
Partner with clients and ParkWhiz Seller Support to provide specific reporting deliverables and execute ad hoc requests
Monthly check-ins with every LA area Operator via phone, email, face to face, or social function
Strengthen the Arrive, ParkWhiz and Best Parking brands among operators and find ways to create value outside of revenue
Support Market Development initiatives throughout the Western region
What you brIng to the table:
Bachelor's degree (preferred) with a minimum of 2 years of proven experience in sales or business development (experience in parking & transportation industry, or related field, highly preferred)
Ability to digest the competitive landscape and maintain market pulse with parking operators – understanding potential conflicts of interest and developing long term strategies that prove mutually beneficial
Positive, energetic, and entrepreneurial personality
Excellent written and verbal communication and the ability to interface with stakeholders at all levels
High level of business acumen, a professional demeanor, and integrity
Commitment to quality and ethical standards – truly a partner to your clients
Strong listening and interpersonal skills with specific attention to customer service
Proficiency in Microsoft Office-related products, Google Docs, Google Analytics and experience with Salesforce.com, HubSpot, or similar Customer Relationship Management (CRM) tools. Experience with a variety of business intelligence tools, such as Looker or Tableau, also desired.
Comfortable in a constantly changing environment with a strong desire to learn, grow and succeed
More about the team:
We are a tight knit team that is fun, inclusive, and hard working. We have a firm, non-negotiable no jerk policy. We accept you for who you are and consider everyone on an equal opportunity basis without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.