FlashParking is a rapidly expanding innovative technology bringing the parking industry into the 21st century with cloud-based, open-API software, and best-in-class security standards. We know that parking today is not just about getting cars into the right spots: it is about the newest modes of transportation; it’s about autonomous vehicles and electric cars; it’s about paying for parking from your smart device at the touch of a finger. That is why we are turning yesterday’s parking garages into today's modern hubs of mobility.
Our innovative attitude and dedication to both team and customer success have taken us from a humble founding in 2011 to massive private equity funding in early 2020. We feel honored and lucky to call Austin home. Through all this, we are excited to meet and hire talent who want to join us on this ride come to learn more about us at FlashParking.com.
The Field Operations Support Specialist will be supporting an Enterprise FlashParking customer, who is local to the Pittsburgh, PA area, and will be embedded in their daily operations. The Field Operations Support Specialist will be responsible for providing local support across multiple garages and parking lots, ensuring that the FlashParking equipment is fully functioning, and troubleshooting issues that may arise.
You will document issues and resolutions daily in a ticketing system and will report back to the client when a repair is made. This role will schedule, and coordinate repairs as needed, for hardware failures that require contracted vendor involvement.
This will be a great role for you if you like to check things off your list, you are an over-communicator, have a strong focus, extreme attention to detail, and are skilled in troubleshooting.