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Marketing Operations Specialist (Schaumburg, US)



Marketing Operations Specialist/Marketing Operations Manager

About us

NMI develops the most trusted payment software for mobile, online, and in-store that is relied on in 38 countries, 24 hours a day, 365 days a year. With offices in Bristol, Chicago, Salt Lake City, New York and Los Angeles, our payment technology powers millions of customers worldwide, ensuring they can take payments worth billions, securely and reliably. You've probably used our software when ordering a burger, paying for parking, or booking a train ticket - without realizing it!

While we are ideally looking for this role to be office based in the Salt Lake City or Chicago area following the pandemic restrictions, we are also considering applicants who may work from fully remote locations.



We are looking for a Marketing Operations Specialist to join the NMI team. In this role, you’ll be responsible for managing the marketing automation platform (Pardot) and fully leveraging its capabilities, working closely with other departments. This person will have a strong foundation in marketing automation and will be tasked with creating, implementing, and improving best practices to ensure continual enhancement of digital marketing efforts.

The ideal candidate is technical, organized, results driven, and has a passion for digital applications.

Primary Responsibilities:

  • Setup, test, and launch email marketing programs and landing pages, including segmentation
  • Plan and perform A/B testing to define and execute enhancements to productivity, open rates, conversion rates
  • Manage and report on demand generation campaigns and ensure data is being mapped correctly from Pardot to Salesforce
  • Maintain marketing automation integration with CRM and assist in the integration of additional platforms as needed
  • Continuously analyze operational processes to find and implement new efficiencies
  • Handle data cleansing and manipulation in MAPs and Microsoft Excel
  • Provide day-to-day system maintenance and configuration of the systems, as well as act as the first line of defense for system support.

Who you are:

  • 2-5 years marketing automation experience in Pardot
  • Experience with Excel formulas to pull comprehensive campaign performance data (VLOOKUP, Pivot Tables)
  • Knowledgeable on database management best practices
  • Strong working knowledge of Salesforce
  • Highly self-motivated contributor who works well as an individual and within a team environment
  • Capable of handling multiple tasks with competing priorities under minimal supervision
  • Able to think critically and exercise independent judgement and discretion
  • Excellent attention to detail


  • Competitive base salary, paid semi-monthly
  • Bonus up to 5% (company and performance related)
  • 40 hour week with flexi-time
  • Health, Dental and Vision Insurance
  • Life, ADD, Short-term and Long-term Disability insurance
  • 401k matching up to 4% after two months of service
  • Flexible Spending Account/Dependent Care/Transit and Commuting Account
  • Vacation and Sick time
  • 13 Paid Holidays
  • Gym membership discount
  • Fun Culture Events (March Madness tournament, 80's day, Chili Cook-off, summer/winter parties)
  • Casual dress
  • Bonusly colleague reward scheme
  • Employee referral scheme with generous financial reward

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Please be aware that NMI does not operate a licence for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US.

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