This position will be responsible for enforcing the City Parking Ordinance by issuing citations for parking violations. Duties will include enforcing policies and procedures; issuing citations for parking violations observed within assigned route; reporting vehicles in tow-away zones; and reporting traffic accidents, hazards and emergencies; checking parked vehicles using hand-held computer devices for unresolved parking violations; booting eligible vehicles; reporting damaged or malfunction meters and traffic signals for repair services; reporting missing traffic signs; assisting citizens with directions and other needed information or assistance; and other duties as required. May be assigned to take photos as requesting by the Adjudicating Officer. May be assigned to conduct Residential Permit surveys or other related duties as assigned. Selected candidates will maintain the highest professional levels of customer service by utilizing efficient problem-solving techniques to address customer concerns or inquiries.
Job consists of long periods of walking on rough surfaces on a routine basis and routine exposure to significant levels of heat, cold, moisture and air pollution such as those encountered in general outdoor conditions. The position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds). This position will also require long periods of bike riding or walking.
High School Diploma/ GED required.
One year of customer service experience with public contact, such as hospitality, retail, or general office duties, is required. Previous Parking or Law Enforcement/Compliance experience is preferred.
Valid Texas Driver License and compliance with the City of Houston policy on driving (AP 2-2).
Previous Parking or Law Enforcement/Compliance experience is preferred.
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832/393-7238.
If you need special services or accommodations, please call (832/393-7238) TTY 7-1-1.
If you need login assistance or technical support, please call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information.
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.Apply for this job