Contact details for an informal discussion: Mark Fanneran, Head of Service Development on 07966916464 or via email on MARK.FANNERAN(at)LBHF.GOV.UK
At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Environment Department, we offer a wide range of services to help make the borough an attractive place, one that is safe, clean and green and one in which our residents take pride.
We are recruiting for a new role that will be responsible for delivering the technical and cultural direction for the parking service through business intelligence. The parking service is always under scrutiny of its operations, business intelligence can demonstrate the effectiveness, fairness and compliance through transparent reporting.
Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.
Applicants need to demonstrate negotiation, presentation and project management skills, ability to work as part of a wider management team, innovative in approach to challenges and able to be proactively drive change, effectively manage projects preferably through a recognised project framework Agile/Scrum/Prince2. Have experience in creating BI reporting using any of the major vendors - preference for experience in Logi Analytics/ Microsoft Power BI.
Please refer to the Job Description for more information.
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.
Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:
The ability to work within a complex system and find simple solutions and outcomes that deliver real change.
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.
You take approaches that demonstrate how doing things differently and creatively changes the dynamic in situations. You can apply creative solutions that deliver hard outcomes.
You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.
You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration.
You have a high degree of self-awareness and self-regulation in a wide range of situations from one-to-one conversations to team and group dynamics. You can recognise motivating factors and demonstrate empathy appropriately applying a wide range of adaptive social skills.
You can take rational and evidence-based decisions and take responsibility for your decisions and actions. Where there is ambiguity or a lack of evidence you can demonstrate the ability to understand the environment and show flexibility in applying your judgement.
You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structure and undertake successful negotiation on an organisational-wide level.
You must be unequivocal in your commitment and drive for outstanding service delivery. Both in terms of the quality of products and work delivered as well as the achievement of objectives. You and your team can demonstrate how your overall contribution to the organisation and service delivers to our organisational aims and objectives.
The ability to recognise the environment in which you work and adapt and shift to this environment to maximise your own personal achievement and lead others in the same approach. Applying cognitive flexibility to situations of significant change and transformation.
Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.Apply for this job