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Junior Systems Engineer (Atlanta, US)

ParkMobile

To Power Smart Mobility for Every Driver and Vehicle, Everywhere

For decades, parking was a hassle. Then in 2008, ParkMobile launched with a simple goal: make parking easier. Today, our team is committed to creating tech-based solutions that power smart mobility and make parking hassles of the past obsolete. We do this by creating innovative solutions that connect parking and mobility ecosystems, eliminating friction while maximizing convenience and efficiency.

At ParkMobile we offer agile frameworks and incentives for innovators and problem solvers, all at the perfect spot for work and play at the heart of midtown Atlanta. We’re experiencing exciting growth. We’re looking for more people to join our team and help shape a product used by more than 26 million people.

Overview of the Role:

As a Junior Systems Engineer you will be responsible for supporting corporate IT operations, user IT configuration management and production support. You will work closely with various internal teams to enhance operations within their departments. You will also help employees with desktop problems and ensure the servers and network are running at the office. This position will offer room for growth and the ability to touch cutting edge technologies across a variety of departments. You will need to possess a deep desire to expand your skill set and grow inside the company.

What You'll Do:

  • Corporate IT
  • Managing Active Directory domains, permissions and user access rights
  • Configuring and maintaining IT equipment
  • Administering and managing Microsoft Office 365 and SharePoint services
  • Maintaining Desktop backups
  • User IT
  • PC hardware and software configuration management
  • Resolving user level IT problems
  • Backup and Antivirus management
  • Production Support
  • Escalation and Production environment management
  • Track service affecting incidents and assist with communication with hosting providers

Who You Are:

  • Productivity, initiative, professionalism, customer service attitude, attention to detail and quality, ability to multitask, team focus, strong interpersonal skills, strong verbal and written communication skills and adherence to company IT standard operating procedures.
  • Ability to adapt to a rapidly changing environment.
  • Microsoft Office 2016 Suite.
  • Commitment to professional growth; seeks opportunities for development; looks for ways to share knowledge with others.
  • Experience in PC support, remote communications, local area networking, Windows 7 & 10 operating systems, software installation and configuration.
  • Experience with PC & Peripheral troubleshooting.
  • Technical certifications such as A+, Network+ and MCP would be a plus.
  • Familiarity with Microsoft Windows 7, 8 and 10, Apple OS X required.
  • Ability to analyze and resolve desktop PC and Laptop hardware issues is required.
  • Strong analysis and problem-solving skills are needed.
  • Excellent oral and written communication skills are required.
  • Ability to work independently.
  • Ability to build strong relationships.
  • 1-3 years of experience with Active Directory
  • 3-5 years of experience with Windows and Mac OS
  • 3-5 years with Dell and Apple laptops and desktops
  • Basic networking experience
  • Anti-virus software experience
  • Cloud backup software experience
  • VoIP experience
  • Innovative and creative
  • Ability to develop and document procedures
  • Ability to lift 75 lbs.

We know there’s no such thing as a “perfect" candidate. We’re all a work in progress and are growing new skills and capabilities all the time. ParkMobile welcomes those who are passionate about learning and evolving, if this looks like a role where you could do work that excites you, we hope you’ll apply.

What you’ll enjoy about joining our Team

We believe in work/life balance. Seriously. Our team members well-being is just as important to us as their work. We are humans first, employees second. We offer a ton of competitive perks, including:

  • Unlimited PTO
  • Medical, dental and vision coverage
  • 401K Matching
  • Casual Dress
  • Paid Parental Leave
  • Flexible Work Hours
  • Learning and Development Opportunities
  • Company Social Events - happy hours, outings, and more
  • Pet Insurance
  • Company Community Service Events

About ParkMobile

At ParkMobile, we aim to build an inclusive culture where differences are used to inform better creative, strategic, and business decisions. We actively seek diversity of backgrounds, education, beliefs, and ways of thinking. We look to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. ParkMobile is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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