Technical Customer Service Representative (Achern, DE)


The tasks:

  • The tasks are as varied and comprehensive as the responsibility: As a technical customer service representative (m / f / d) in the field and in the field, you independently carry out the telephone customer support at STOPA systems (storage and car park systems) and are also regularly involved our customers on site (travel share about 50 percent).
  • In the office, fault diagnostics and remote troubleshooting for the STOPA PLC program (Siemens) are your daily tasks.
  • You independently carry out maintenance and repairs on all our warehouse and parking garage systems.
  • Production support and on-site operator training round off the area of responsibility.

The qualification:

  • You have completed your training in the field of electrical engineering and ideally also have a degree in electrical engineering or mechatronics (m / w).
  • You have already gained professional experience in the field of technical customer service.
  • You have PLC programming knowledge (Siemens).
  • Communicating with English-speaking customers will not be a problem for you.
  • They bring the required willingness to travel of about 50 percent.
  • Independent work, a strong imagination and good analytical skills complete your profile.

Then we offer you:

  • After appropriate training, a long-term, responsible position in a healthy, growing medium-sized company with a future.
  • An attractive remuneration.
  • In addition to challenging tasks, you also have the freedom to put your ideas into action.
  • Room for personal responsibility and creativeness.
  • A safe workplace surrounded by nice colleagues.
  • Modern, ergonomic workplaces, numerous social benefits and flexible working hours complete our offer.


Then we look forward to your meaningful application via our online form.
If you have any questions about this vacancy, Ms Janetzko is your contact person (Tel .: 07841 704-132).

Please note: the original job description is in German

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