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Sales Engineer (Indianapolis, US)

T2 Systems

Summary of Position Functions

The Sales Engineer (SE), working closely with the PARCS Sales team, is responsible for the software (FLEX) aspect of a proposed solution from the prospect stage to the the project acceptance stage. The SE contributes to the achievement of T2’s strategic goals by working closely with the sales team and project management teams, imparting the technical knowledge gained in the sales process through to the project manager and project implementation team.

This position works with internal and external stakeholders to provide guidance, information, tools, and assistance toward the successful completion of projects. It requires an in-depth knowledge of T2 products, services, and solutions, as well as the ability to understand the operation of Parking Access and Revenue Controlled facilities.

The position requires the skills and expertise needed to formulate and document a fully integrated solution based upon the client requirements. This encompasses the ability to analyze complex client environments including, infrastructure, hardware and software factors, and crafting a solution that is the best fit for the client.

The successful candidate should have in-depth parking industry knowledge combined with solid technical understanding of the hardware and software typically used in the current parking business environment.

The ability to (a) develop and write a clear and concise document that unambiguously describes the solution to all stakeholders and (b) articulate T2’s PARCS and related software solutions verbally to the customer is essential.

Essential Position Functions

  • Contributes to the sales process by providing project analysis, operational application, and technical reviews of all potential PARCS projects. Assists in customer presentations, conferences, attends RFP/Bid meetings.
  • Prepares detailed ‘gap’ analyses to ensure that customer expectations are being positioned properly by the sales team, desired outcomes are identified, and the T2 PARCS process is followed.
  • Assumes overall technical responsibility for the development of the proposed application solution design.
  • Develops scoping documentation, inclusive of agreed-upon functionality and solution requirements, to facilitate proper installation including, but not limited to, pre-install configuration, acceptance testing, and final solution delivery.
  • Displays leadership and collaboration across various stakeholders, both internal and external to T2, by providing technical and subject matter expertise and assisting with product implementation.
  • Assists in the development and editing of documentation for installation and support of T2 PARCS software and hardware. Periodically reviews and contributes to self-service documentation and other knowledge-oriented sources.
  • Works directly with Product Management to assure user requirements and development commitments are met.
  • Sales Engineer works with Product Management to understand and communicate latest solution software roadmaps, and incorporates roadmap information into solution assessment and project development.
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