Way.com, the Silicon Valley based online marketplace for services, announces the partnership with AavGo, a hotel solutions provider that enhances guest experience through engagement and loyalty.
“Hotels are perpetually in a room price war with local competitors and spend considerable digital marketing dollars trying to win the pricing game.” said Bhumi Bhutani, Co-Founder of Way.com. “Smart operators are also looking at better ways to provide guest services to maximize satisfaction and earn repeat customers. Aavgo has developed a unique guest services platform to help solve this problem.”
Aavgo Founder Mrunal Desai adds, “We are very excited to be partnering with Way.com so that hotels can finally offer a one-stop portal for all their service and concierge needs to be met. We will be meeting with early adopters at the GBTA conference.”
Aavgo has given the hotelier a unique way to deliver an enhanced guest experience that deepens engagement and customer loyalty. While guests enjoy convenience and control over their experiences using their smart phones and tablets inside rooms, hotel managers can improve business performance in real time using data-driven decisions.
Guests are able to reach the front desk, housekeeping or room service, receive broadcast communications, express check-out, request amenities within the hotel and more. Hotel staff can communicate directly with guests and/or each other through the app or desktop platform. Unlike other systems, Aavgo has the unique ability to create trend reports for management to see what items are commonly requested or issues reported around the property. This results in increased operational visibility and efficiency.
Up to now, systems like Aavgo have focused only on internal services but guests also want access to concierge-like services that will save them time and money on services outside the hotel. “That’s why the partnership of our two companies makes so much sense,” adds Bhutani.
Way.com, the leading all-in-one services marketplace, offers exclusive deals on airport parking, dining, movie and event tickets. The Way marketplace platform is the online parking reservations leader, with more than 20,000 partners in the US and Canada. The company has built a fast, convenient, and seamless way to book parking, dining, movie tickets, events, and activities.
Way is a Silicon Valley based startup that provides consumer lifestyle services on demand in a marketplace platform. Way is the online parking reservations leader, with more than 20,000 partners in the US and Canada. We’ve built a fast, convenient, and seamless way to book parking, dining, movie tickets, events, and activities, for adventures near and far. At Way, we ask our customers: what will you do with the time and money you save on Way?
To learn more about Way, visit www.way.com