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Umojo

Visiting address

1 E Superior Suite #402

Illinois 60611

Chicago

Postal address

1 E Superior

Chicago , Illinois 60611

USA

Contact

Tel (866) 392-6266

Contact person

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Company information

Umojo

Umojo is built on the cloud, providing efficient and innovative technology platforms with customer centric, end to end solutions. For the parking industry we have made it simple to connect all your parking equipment, surveillance systems, revenue control and call centers onto a single platform by by-passing antiquated systems without having to update much of your existing equipment. We pride ourselves on our customer centric culture and our ability to efficiently and effectively solve connectivity issues for our customers on a secure platform with the ability to track, resolve, and report.

Here at Umojo, our goal is to provide the parking industry with a vertically integrated solution, that creates one place to house all your parking needs. We not only will solve your connectivity issues, we solve your network security needs, PCI compliance, call center platform, surveillance needs, license plate recognition, and intercoms. All while providing world class, 24/7 support from our highly knowledgeable support team. Our team always gets the problem solved.

Whether you would like to connect your existing parking systems, or build out new systems, Umojo is your first and last stop to a completely integrated system, allowing our customers to use whatever vendors they prefer for all their physical assets.

Company information

Headquarters location 1 E Superior Suite #402
Illinois 60611
Chicago
USA
Some facts
Founded in
2011
Founded by
Company Size
11-50

Solutions

  • 24/7 Customer Support
  • Agnostic Hardware Integration
  • Call Center Connectivity
  • Cameras and Digital Video Recording
  • Cellular Data
  • Cloud-based Parking Solutions
  • Command Center
  • Data Analytics
  • Garage Automation Solution
  • Intercoms
  • IoT Technologies
  • IT and IoT Connectivity
  • License Plate Recognition
  • PCI Compliance and Network Security
  • Smart City Solutions
  • Surveillance Systems

Product information

Park on Call

Support & Automation Suite for Garages

park on call

Resolve, Track, Recover, Report— Get the leading Garage Automation platform with Call Center, Garage Incident Management, HD Video and Audio, and Reporting and Analytics.

Resolve, Track, Recover, Report

We provide the leading Garage Automation solution through our cloud based communications suite that includes Call Center, Garage Incident Management, HD Video, HD Intercom, Analytics, including Online reservation integration, Revenue control integration, and LPR. We built Park on Call from the ground up to provide the best in class garage automation platform. By focusing on the core needs of automating garages, we provide a complete solution to track issues, notify field personnel, and provide historical reporting and analytics, all via our hosted platform.

Manage Your Locations Park on Call

  • Web-Based Call Center — Powered by Microsoft Skype For Business, agents can take calls from anywhere with just a PC and an internet connection. With Call Recording, Real-time wallboard, Agent Stats and Call Reporting, we provide a complete solution for managing your call center and making sure you're providing the best in customer service today
  • Cradle To Grave Incident Tracking — From initial call to complete resolution, Park on Call tracks everything, and gives your agents complete access to everything in the garage
  • Azure Control Panel — Our Azure Control Panel allows you to make changes to your location info, or call routing in minutes. We can either integrate to your existing back-end systems, or provide our web based facility management, completely integrated to the automation platform. Managers can update info, or provide agents with news, notes, or updates and they immediately show to the agent on the next call.

 

Live Tracking and Reports park on call

  • Ticket Reporting — Get the ticket data to close open ticekts, and solve management problems.  With reporting by Agent, Territory, and Location, managers can generate reports in a flash from any browser or mobile device.
  • Audio and Video Recording— Ensure support consistently, see full audio and video recordings to manage your team.
  • Simply Personnel Management —Mangers can update info, add agents, and provide news, notes and updates for call center employees.

Employees