Umojo

Visiting address

1 E Superior Suite #402

Illinois 60611

Chicago

Postal address

1 E Superior

Chicago , Illinois 60611

USA

Contact

Tel (866) 392-6266

Contact person

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Company information

Umojo

Umojo is building out its global reach rapidly installing infrastructure and partner support organizations across the globe with our aim to have a foot print in all major industrialized markets in the next three years. From our headquarters in Chicago our journey to date has been one of technical innovation combined with best in class service delivery providing innovative complex and mission critical IOT solutions in verticals such as automotive, retail and healthcare. Our Xiotx platform is rapidly becoming the benchmark for the construction delivery and management of integrated unified communications and internet of things devices. Our objectives are ambitious our plans realistic and our comprehension and execution of opportunity presented this exciting phase in the webs evolution are based upon the strength and experience in our executive team.

Company information

Headquarters location 1 E Superior Suite #402
Illinois 60611
Chicago
USA
Some facts
Founded in
2011
Founded by
Company Size
11-50

Solutions

  • Advanced Video Analytics
  • Cloud-based Parking Solutions
  • Data Analytics
  • IoT Technologies
  • LPR Cameras
  • Permit Management
  • Revenue Control
  • Site Management

Product information

Park on Call

Support & Automation Suite for Garages

park on call

Resolve, Track, Recover, Report— Get the leading Garage Automation platform with Call Center, Garage Incident Management, HD Video and Audio, and Reporting and Analytics.

Resolve, Track, Recover, Report

We provide the leading Garage Automation solution through our cloud based communications suite that includes Call Center, Garage Incident Management, HD Video, HD Intercom, Analytics, including Online reservation integration, Revenue control integration, and LPR. We built Park on Call from the ground up to provide the best in class garage automation platform. By focusing on the core needs of automating garages, we provide a complete solution to track issues, notify field personnel, and provide historical reporting and analytics, all via our hosted platform.

Manage Your Locations Park on Call

  • Web-Based Call Center — Powered by Microsoft Skype For Business, agents can take calls from anywhere with just a PC and an internet connection. With Call Recording, Real-time wallboard, Agent Stats and Call Reporting, we provide a complete solution for managing your call center and making sure you're providing the best in customer service today
  • Cradle To Grave Incident Tracking — From initial call to complete resolution, Park on Call tracks everything, and gives your agents complete access to everything in the garage
  • Azure Control Panel — Our Azure Control Panel allows you to make changes to your location info, or call routing in minutes. We can either integrate to your existing back-end systems, or provide our web based facility management, completely integrated to the automation platform. Managers can update info, or provide agents with news, notes, or updates and they immediately show to the agent on the next call.

 

Live Tracking and Reports park on call

  • Ticket Reporting — Get the ticket data to close open ticekts, and solve management problems.  With reporting by Agent, Territory, and Location, managers can generate reports in a flash from any browser or mobile device.
  • Audio and Video Recording— Ensure support consistently, see full audio and video recordings to manage your team.
  • Simply Personnel Management —Mangers can update info, add agents, and provide news, notes and updates for call center employees.

Employees